This is one of the best places I ever bin at. The owner is very helpful. The other workers are very helpful to vary good with kids to. I go every sat and I sit there and ask ? the whole time I'm there and never seen any of them say anything about a customer. They walk u throw step by step on building a tank no matter what kind of tank reef ,saltwater tanks of just fish ore freshwater if it wasn't for them I wouldn't have my 40gallon anemone tank or my 90 gallons reef tank. They help me learn how to build sump tanks for wet and dry. Love how clean the place is even wen they spill a little bit water they are fast to clean and make sore no one falls. If a fish don't look happy and is not eating they take it and move it to a tank that there is no other fish is in and tell people that its not for sell for the fact that it is not eating or that its sick. Coral are always happy and open with good color and anemones are always open and happy. Coral are always cheap in price they frag there own coral. So the person that put the bad review is proudly a person the owns there own fish place and wants to knock on some one else success. I just know that no matter what I'm still going there to buy because if he knows that its not something I should put in my tank he will tell me so thank u warren , Joe, Rob & Steve and every one else that has helped me wen o go in to the store thank u guys for all the knowledge u guys have given me...
Read moreBought my first reef aquarium for my home from Sea Level Aquarium and was incredibly pleased with the level of service throughout the whole process. Having never installed a tank of this size before, Joe & Warren made it a point to make sure I was completely satisfied with the setup and even gave me a few printouts of some good tips to care for it.
Well worth the drive to Pine Brook for exceptional service!
EDIT: It is painfully obvious that some of the negative reviews listed on here were created by this store's local competitors. I have numerous friends and family members who are very much into this hobby and have raved about the rare and unique fish that Warren (one of the store owners) has been able to get for them. These more rare fish may not always be on display when you're perusing the store, but that's because they sell extremely fast.
And I can absolutely guarantee you that the staff is not interested in ripping off anybody. They donated a $3,000 tank setup and a ton of livestock to a local park near my home in Ocean County and have routinely come down to service it at no cost. Joe (the other store owner) also spent time in a local Elementary school (where my cousin works), giving the kids free Betta fish and teaching them basic care. These do not seem like actions by greedy store owners...
Read moreMediocre on its best day. Having been in this hobby for over 30 years, I'm always on the look out quality fish, coral, and reef keeping products. After reading the other reviews I was initially excited to see what all the fuss is about. Beware those 5 star reviews were written by beginners! All I can say is don't waste your gas unless you are extremely knowledgable and know exactly what you need. Having traveled there 5 times in 2 months, each visit was more disappointing then the last. On my first trip I was pretty much ignored by the owner and a staff member. As I walked around looking at the selection I could overhear them talking badly about their customers, laughing about their lack of knowledge, and planning how they were going profit big that lack of knowledge. On my following visits I have encountered undertrained or unhappy staff basically babysitting the livestock. Nothing really spectacular about the selection or the prices. I would strongly recommend beginners go elsewere or get educated before...
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