Kaleidoscope Florist & Gifts — Attraction in Muscle Shoals

ORDERED FLOWERS ON FEB 11 TO BE DELIVERED FOR VALENTINES DAY. I CALLED AT 2:30PM VALENTINES DAY AND ASKED ABOUT MY FLOWERS. SAID THEY DO NOT GRANTEE TIMES AND THEY DELIVER TO BUSINESS FIRST. TOLD THEM IT WAS A BUSINESS AND THAT THEY HAD MADE AT LEAST ONE DELIVERY THERE ALREADY. THEY APOLOGIZED AND SAID THEY COULD HAVE THE FLOWERS THERE IN 30 MINUTES. TOLD THEM SHE HAD ALREADY LEFT BUT THAT SHE HAD WAITED AS LONG AS SHE COULD. THEY DID APOLOGIZE AND OFFER ME A REFUND . JUST MY OPINION BUT I THINK I WOULD HAVE TRIED TO MAKE UP SOME KIND OF OFFER TO FIX THEIR SCREW UP. SOMEONE ORDERS FLOWERS 3 DAYS AHEAD OF VALENTINES DAY AND THEIR WIFE SITS AT WORK WAITING ON FLOWERS THAT NEVER CAME. I WOULD GO OUT OF MY WAY TO FIX MY BUSINESSES...

3.) After we put in an order for an arrangement we called back to add to the order. An employee who answered the phone asks for our personal information. We gave it. However he said we were not in the system. This is what we were told after waiting on the line for 12 minutes. Can you imagine??? However they charged our ‘charge card’ the day before. Figure that one out. About five hours they found our order - but only because we were persistent – believe me (N.Y persistent). We were told that we did not put an order in with them and that we must have called another local florist (yeah we wish that were the...

I ordered (by phone) an arrangement of 50 red roses for our golden anniversary. My wife and I, and some other members of my crazy fun family, picked them up the day before the big party. Not only was the arrangement spectacular, but Joey and the other folks at Kaleidoscope laughed and cut up with us so much it felt like a party before the party!

These folks are professional, reliable, and FUN. What more could...