The Pie Factory (Muscle Shoals) — Restaurant in Muscle Shoals

if i could give zero stars i absolutely would. but i have to leave at least one to write this review. my significant other and i came from out of town to eat here because we heard good things about the food. when we first came in the hostess was rude and looked at us up and down when we came in but seated us anyways. our server was okay, despite the fact she only got our drink order and our appetizer and left us sitting there for probably 30 minutes while taking care of people that just came in the door. the other server just didn’t even acknowledge our existence. not to mention when we walked in the customers rudely stared at us the whole time we was there. the food tasted mediocre, and made us both sick. we will not be back. and keep in mind they wasn’t even busy. as a server myself, i could never. management and employees needs to be better and accept interracial couples. it’s...

I ordered a total of three drinks and one pizza I ordered immediately upon being seated after standing for approximately 10 minutes at the front door waiting to be seated. After my order was placed I waited almost 10 minutes for my first drink. I then waited an additional 43 minutes to receive my pizza upon receiving said Pizza it was incorrect it was not what I ordered. I asked them to remake it the way I ordered it and I was told it would take 7 minutes 28 minutes later I finally got my pizza I had to take the order to go but not after the waiter asked me repeatedly why I couldn't eat the pizza that was not what I ordered. I do believe that with more appropriate training for the wait staff this is an amazing place I've been here before and had great experiences the prices are a little outlandish but it...

Drove over 2 hours away only to be lividly disappointed. Our food wasn't fresh and the wings were cold. Granted the manager offered to reheat the wings or get fresh ones... However, he did take the wings off our ticket. The waitress brought the other batch of wings out and said are those good for you? Are you sure they're good in such a sarcastic tone that made me question if I should even eat the wings. Not to mention literally every 5 minutes the waitress kept asking us if we needed go boxes as if she didn't see we were eating and had food on our plates. We hadn't been there a good 20 minutes after the 4th time I just told her to get the boxes. Despite the poor customer service I left a tip needless to say there was no thank you. Muscle Shoals Pie Factory will not be getting any more of my hard...