Vehicles Nashville — Attraction in Nashville-Davidson

I've put this review off for some time due to issues we've had and being pretty frustrated about that. I purchased a suburban at the end of March and have had back to back issues since. We are from MI and had issues before picking up the car. First, I was in contact with Raleigh and wanted to get details ironed out to arrange travel plans to get to Tennessee and coordinate it with my work schedule. The day I needed to get things finalized, Raleigh was off. Not a big deal, I had my husband call and he got everything worked out with Chris, I think that was his name. We sent screenshots of our plane ticket booking that he asked for to hold the car. We thought everything was good to go. A couple days later, my husband was contacted by Rob asking if we were still coming as they haven't heard from us, we didn't know any further communication was needed until we were supposed to come the following Monday. Starting everything off with a lack of communication was mildly frustrating. We flew down that Sunday to be there first thing monday morning to get things finalized and start our 9 hour drive home. We got there about 15 minutes before they opened to check out the car, first thing we noticed was the driver headlight was cracked and full of water and after driving, a warning for that turn signal popped up on the dash. I asked if they knew it was broken, they said they had no idea but were able to get a new headlight from the Chevy dealership and replaced it for us. Which was great but set us back a couple of hours. After they fixed the headlight, he left to fill the tank which we didn't expect due to the fact that it was a used car and dealerships don't normally do that for used vehicles. However, he was gone an unusually long time to fill a gas tank, I wasn't timing him but it felt like a good 20-30 minutes. We didn't find that odd until we went to put fuel in it for the first time. The pump wouldn't run longer than 10 seconds before clicking off. Tried repositioning several times before getting frustrated after $10. We texted him and asked if he had had any issues while filling the tank and said nothing out of the ordinary. At that point we figured there was just something wrong with the pump until the next time we tried to get fuel, same result. My husband ended up having to take the fill neck apart and discovered that the second flap had broken off and a 1/2" clear tube roughly 3" long was shoved into the fill neck, assuming it was meant to hold the broken flap out of the way. Next issue.. minor maintenance things seemed to be overlooked. Oil life was 0% and oil was obviously old. When we picked it up, the front brakes were at 90% but we heard the squeaking when the pads get low. Literally the day after buying it the brake pads read --. Not even 0% just two dashes. Also not long after leaving the dealership the car started shuddering randomly and popped up a code for the fuel delivery system. It ended up being the fuel pump module. And now the biggest issues (due to how much stuff we had to pull out to fix). . Washer fluid. We filled the tank, it drained almost instantly. Put a gallon of water in to try and find the leak, nothing.. My husband noticed the carpet in the 3rd row/trunk area was soaked. We had to pull the second and third rows out, a lot of the wall panels, the carpet and the padding. It was very obvious it had been leaking for a long time. The elbow for the back window had pulled apart and was just pouring washer fluid inside the car, all the way up to the front passenger seat. It took 2 days to dry out. Before leaving, we were asked to leave a good Google review. I really, really wanted to be able to do that but it's been a very frustrating 2 months of owning this car. I'm really hoping this is a one time thing for this dealership but I probably won't be back. Sorry for the long post but it's...

I was really hoping to give a great review, but unfortunately I am not able to. Originally I saw the SSR on Auto Trader and started communication with Joe at Vehicles Nashville. Great guy and he has been through the whole long process. Upon agreeing with the deal, my wife and I drove the 9 hours to pick up a rental trailer and pick up the car. Upon arrival to the rental company Joe called me and let me know not to get the trailer as there was an issue with the odometer on the car. When I arrived at the dealership Joe told me that they had replaced the instrument cluster and unfortunately they did not update the odometer to match the car. He said they would update it and deliver the car to me in KC. While we were there we test drove the car and all looked fine except the drivers door did not lock or unlock with the FOB. Joe told me while they had it at the Chevy dealership for the odometer they would get that fixed as well. The car was delivered to me some weeks later and all looked good except the drivers side window. The window would not track down when opening the door so the door would not open. (Explanation of door windows on this car and other convertibles. When you pull the door handle to open the door, the window glass is supposed to come down about half inch to release it from the rubber door seal, when you close the door it goes back up into the rubber seal.) I originally thought it was because it was very cold and it was frozen, as there was ice all over the car. Even when Joe text me that day to ask how the delivery went I told him good except the drivers door window was stuck. I took the car to a reputable shop and they told me that the door lock assembly that the dealership had put on was a generic one not made for convertibles and only had two wire leads. The correct one had three wire leads and they left one wire just hanging in the door. The new part was $875 and then installation. Which explains more than likely why the dealership chose to not fix it correctly even though they told me they would. Even worse the other wire was cut further up the door so once installed this wire had to be replaced. I called Joe to let him know that someone chose to mess me over on the door without telling about it. This in the end cost me over $1300. He again was very nice and seemed completely surprised about it. He said he would tell his manager as this should not have happened. He said the manager would call me about this and discuss it the following Friday (this was on Wednesday) Over a week and no word, and that is why I am just now completing this. I really wanted to give them the benefit of the doubt, but at this point I cannot. Also, side note if buying from out of state plan on waiting a long time for the title and paperwork, Bought the car late January and it was delivered February 17th and still no title. Almost...

Deceptive Business Practices - Beware of inaccurate Manufactures’ Suggested Retail Pricing and installed options! On August 25th, 2025 I started negotiating for a lightly used 2023 Mercedes S-Class at Vehicles Nashville on Elm Hill Pike, the process seemed straightforward. I asked the salesman if he could provide the MSRP and a list of factory-installed options. He provided a professional-looking printout, complete with the correct VIN. Trusting the document, I continued with the process, never suspecting the information was anything but accurate. When reviewing the details at home that evening I noticed the printout listed several options that I didn't recall seeing on the car. I emailed the salesman to verify they were installed, his response the next morning was telling. He claimed a "glitch" had occurred when he pulled the information and attached what he termed the "actual" window sticker. The initial document wasn't just slightly off; it had four separate "glitches" both omissions and additions — each one overstating the car's value. The total difference was a shocking $6,500, or about 5.5% of the MSRP. The probability of four random "glitches" all inflating the price is very low, which suggests to me this may have been more than a simple mistake. I made what I believed was a fair offer: a price adjustment of 5.5% to proportionately reflect the correct MSRP and matching a competitive offer on my trade-in. The dealership's response was a paltry $500 reduction (.6%), a clear sign they had no intention of making things right. It was a disheartening conclusion to what should have been an exciting purchase. I sent a final message to the dealership offering to review the facts to ensure no misunderstanding before filing a complaint, but I received no response. Always verify everything, even what appears to be an official document. I'll be taking my business elsewhere and urge others to be cautious if they choose to do business with...