The only negative comment that I can make is that recently, our CVS in Pilot Mountain, NC changed their processes as to now, when calling in to speak with the pharmacy, one can only leave a voicemail message and HOPE for a prompt call back. It was already difficult to go through all of prompts to get to the purpose of your call only to then having to talk to yet ANOTHER machine to leave a message. Very frustrating. I also have spoken with several CVS customers who shared the same concerns...
Read moreThe nurse who gave us our vaccine was a 10. Very nice and experienced. CVS pharmacy on its own not so great. They sent me a cancellation text a couple hours prior to my vaccination time slot. It took forever to get a person to talk to and they said they needed my insurance card. Why didn’t they just call me and tell me that (they had my number) instead of canceling my entire appointment saying it was due to...
Read moreI’m a new client at CVS. Everyone I spoke with or asked a question was courteous, professional and helpful. Thank you all for helpfulness. I truly...
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