Computers By the Sea — Attraction in New Smyrna Beach

WARNING!!! I have never given anyone a bad rating but the lady who owns this shop DOES NOT KNOW COMPUTERS! Her husband died and apparently he is the one who fixed them. Ours was a simple changing of the charge port and she broke the fan, lost our information and it hardly works now. We have never reported anyone to the BBB but we did this time and she never responded. So what good is the BBB? We spent over $150 but it started out as just a little fix. I'm FUMING!!!!! She is misrepresenting the old business as she does not know computers. We were recommended by someone and now he feels bad because the husband use to fix them. --- SHE SHOULD MAKE GOOD - WE CAN'T JUST GO AND BUY A NEW COMPUTER.. THIS ONE ISN'T OLD AND IT'S ONLY USED AT HOME. -- A GOOD LOCAL OWNER WOULD NEVER NOT ANSWER A COMPLAINT SENT IN TO TO THE BBB. SHE FIXES OUR COMPUTER, I WILL REMOVE COMPLAINT. . IF NOT, I WILL POST IN ALL PLACES POSSIBLE OF THE HORRIBLE SERVICE...

While she is a mobile service now, it’s actually more convenient than before. Sheryl is attentive and caring, and ultimately, she was able to do what Winchester Computers could not. That last part is no small feat…the other store that’s supposedly well-known for 30 years, lost parts, gave me bad info, didn’t know how to fix an issue, and ultimately gave up and stuck me with one inoperative computer and another that wasn’t done. Sheryl fixed it all. My one computer is back up and running (minus the screws that Winchester stripped and lost), and the other is a work of art. I cannot sing her praises enough. She took my computers as a challenge...

Wanted to purchase a refurbished computer for our condo so that I don't have to bring mine back and forth from Orlando. I googled computers in NSB and came up with three on US1. The first two hand non for sale but when I went to Computers by the Sea ..... she had four. Super Nice owner, bought a nice Dell and...