Flushing Tire — Attraction in New York

Story time, I had 2 excounters with this shops.

Encounter 1. I called the shop to get a quote on getting front suspension changes out with new parts. The man on the phone said that he would need to see the rust on the truck first before he can give a final price. But he gave a rough estimate, forgot what it was. I said okay  and like normal people, shopped around at other shops. The next day I called back as I have decided to go with this shop. The same man answered the phone. I said "Hi I have a 02 sequoia and I wanted to get my suspension replaced. I..." before I could finish the man on the phone shouted, " you called yesterday and I already gave you a price" and hung up. Okay that was odd. So I left a bad Yelp review about the shop. Guess I could've worded my question better. I had my suspension work done at Mao Auto Tech in Astoria (highly recommend)

Excounter 2. It was the morning before a major road trip down south. It was 8 in the morning and Flushing Tires was the only one open nearby. I needed to have my tires rebalanced before hitting the road. When I got there, a man greeted with the usual pleasantries. Probably the same person as the first encounter but cannot say for sure. He said "When I take off the wheels, I might scratch your rims with the sockets". I said okay, fair enough warning. As they finished balancing my tires and started putting the wheels back on, this is when the less than pleasant experience started. I attribute a lack of workmanship and laziness to what happened. They used a impact torque gun to put the lugs nuts back on. They torqued the nuts to oblivion. They ripped off 4 of my lug bolts from the wheel hub. They man said  "oh that's not good". Well no shit Sherlock, I can't drive 1000 miles with my wheel hanging on my a thread. He then proceeded to say it broke cause your car is old. Well no, it broke cause you used a torque gun on the highest setting and ripped them off. The man said "Let me take a look at the studs, I'll see if I can fix it". Let's all guess what he did next. That's Right! He took responsibility for his mistake and fixed my car free of charge because it was his mistake. Lol. Nope.. He said I can't fix it, I'm too busy today. There were 2 car in the shop, mine included. The man told me to take it to another shop and have them service it cause it's still early in the morning. Yup they broke my studs off my car, refused to fix it, and left me to go take to another shop to fix. Oh and he still charged me $40 for the rebalancing. I left and went to a shop I knew and trusted, Mao Auto Tech. They fixed this shops mistakes and I was on the road on time for my trip.

Yes this Flushing Tires is so trash, I'm promoting another shop to go to instead of this one.

Tldr. They couldn't handle me calling the shop twice and hung up on me. They broke my lug studs and refused to fix it. Went in for a $40 balancing and left with 4 broken lug studs. Had to go to another shop to fix their mistakes, cost...

I took my car to this shop due to low air pressure and without any checks, they did the puncture work and told me it’s done. After 2-3 days, the car again had low air and I took the car again to this shop. This time, I told the guy over there, it’s the second time and see if anything else is wrong. Without any further checks they again did the puncture work. They charged 20 dollars each both times. The car had low air third time and this time, the guy over there conveniently told me to change the tyre as it’s happening third time. I bought a new tyre paying 200+ dollars. If you pay by cash, you don’t need to pay tax, else you have to pay tax. I am afraid whether they are selling genuine things here. Anyways, the guy was confident that nothing would go wrong this time and I went home with new tyre hoping everything will be alright. Story repeated 4th time also and this time I went to the owner of the shop and narrated the entire chain of incident. He instructed the same guy to check again and this time he found that the problem is with the sensor on the valve. They changed the sensor and charged me 35 dollars this time and assured nothing would happen again as they have fixed the problem. Believing them, I went for a long trip with family and on the second day of the trip, we were almost stranded on the road as the air pressure went low again for the fifth time. This time I have decided that I am not going to do anything from this shop but wanted to show them the plight of their work. I became little furious this time and the owner told me this is happening first time with him and he offered to check the problem. They checked again and told me there is a small leak on the wheel and the air is leaking out through that hole on the wheel. Why they were not able to find out this during first four visits even after the same problem got repeated again again, no answer. Next solution is to change the wheel. I told them that I will change the wheel, but not with you as I had enough. A speciality tyre shop could not find out the reason for air leakage in the first four instance is something very serious and made me spent 275 dollars without any reasons or logic.

I suggest you to go this shop only if you have lot of patience, excess money to waste on unwanted things and have lot of time to wait for a permanent solution.

I took my car to another workshop and they have fixed the issue...

I brought my car to flushing tire to get my inspection done a couple of days ago. One of the employees said my rear brake pads and rotors needed to be replaced and or it won't pass inspection. Another gentleman who normally sits inside the little booth in the corner and usually wears a button down shirt gave me a price quote. Any smart consumer wants to save money so I decided to do it myself as it's not too complicated of a job.

It was interesting to note that the old rotors were actually in not too bad of shape. There were no grooves and they still had not reached minimal thickness but there was some normal rusting around the outer edges. I decided to change them anyway and once the rotors and pads were replaced I brought it back to the shop to get the inspection done. The same gentleman approached me and asked me with an attitude, how come the shop who replaced my brakes didn't do my inspection. When I told him that I replaced them myself he told me he's not doing the inspection. I asked why not and he just replied with "no" and turned his back to me and walked away, no explanation whatsoever.

I've been coming to this shop for a few years now getting common services done like oil changes, inspections, flat tire repair. To have him refuse service to my car because I simply decided to change my own brakes instead of paying him is really unprofessional. It's not too big of a deal for me since there are hundreds of other shops who will do my inspection but there are 3 other vehicles in my household and you just lost our business for all...