Queens Public Library at Auburndale — Attraction in New York

I lived in Bayside for 30 years and had used the Auburndale Library to help my 3 children's academic grew up. The library management is fantastic, especially the latest technological improvement, can eliminate a lot of unnecessary manpower and facilitate check out time. However, I believed some employees in there should be educated about their customer relationship. I got retired lately and try to use the library, to spend some leisure time, which for over ten years I had not used. Last Friday I bowered some videos disks and tried to return them on Tuesday. After I passed them through the feeding channel. One oriental employee rush out and condemn me for ruining the disk container. Before I can defend myself another oriental lady rush out to support her coworker, without listening to my explanation. She told me that I have to pay for the damage and talked to the manager. The time I borrowed those disks, they were enclosed in a plastic sealed envelope, I had never have any chance to inspect for any defect of the merchandise until I use it. After I received the items returned receipt, I ask the manager how much I have to pay for the damage? she smile and asked me if I had caused the damage? I told her I did not, she smiled and told me I do not need to pay for the damage not caused by me. I am oriental myself, but I do feel ashamed for the treatment I received by people of my own nationality. Sometime, patient for listening and examination the situation carefully can eliminate a lot of unnecessary misunderstanding. Without the understanding help of the manager I would lost confidence for the library system. Also library items belong to everyone, we should not abuse them. Thank you...

This Queens Public Library at Auburndale is one of the better library of the Queens county. It was quiet, clean and well managed. (Also located in a quieter area of Queens, Auburndale/Flushing). The kid section got a lot of books, different topics for different age group children. They also got read aloud books & cartoon DVDs for kids. The kid's section lady/attendant/librarian is super nice with the kids and their parents. Another staff was also friendly. I haven't checked but I'm sure they have a huge collection of books for teens & adults too. Tables/chairs were well maintained. They also got sofa/couch for relaxing/reading. The computer/printing area is also handy if you need it. Check out was super easy as usual. Highly...

I love this library! The librarians and other staff are very helpful and friendly. I have also found some really good picks from the themed staff recommendations that rotate throughout the month. The new books section is also very up to date and I love browsing it to see what piques my interest. Although this branch isn’t the biggest, I am still always able to find something new even outside of the new books section. And having access to the rest of the QPL system makes up for times when I can’t find what I’m looking for. The Auburndale library is a staple in my...