Greylock Bowl & Golf — Attraction in North Adams

Great Bowling - terrible “All Around” entertainment. I cannot believe the Very poor managed facility with regards to the bowling alley. In order to get food, while bowling, one must venture their way through a bar and try to wave down only one of a very few busy bartenders to place a food order. After spending more than 10 minutes waiting on a bartender to finally take my order my food was delivered to the lane, however nobody said my food was there so it sat getting cold until I went up top to see that my food was delivered. I spoke to the cashier about why the bowling alley portion of the establishment, which by the way had the majority of customers present, didn’t have any service. He politely said you must just go to the bar to order food. It blows my mind that this place doesn’t cater to the bowlers, due to it being a bowling alley, but rather caters to the bar. The management can’t see the trees through the Forrest. Very Sad! I guess they go off the notion that this is the only thing in town so one will come and visit. Not the way I would think about customer service. Anyway Good luck. Bottom line - Great place -...

We went to the bowling alley this morning only to find out they wern't open. My 2.5 year old son and I are visiting from NY and I have been promising to take him bowling. We were also meeting my cousin and her two kids there. I thought Valley Park would be perfect for his little hands (we don't have candelpin bowling in NY) and he was heartbroken that we would have to leave. A man that works there came outside to straighten up and when I told him our sad story he opened the bowling alley for us to bowl. He said he would be there doing a few things and he would open up a lane for us to bowl. I was overwhelmed by his kindness and generosity. Why a wonderful show of excellent customer service. Needless to say we had a fantastic time and will definitely go again (during normal business hours) whenever we are in town. I never caught his name, but to the man who opened for us, thank you so much!! Watching my son hurl the ball down the lane...

So, I'm a advid bowler. Travel to Chicopee, Great Barrington and even East Longmeadow to practice and just to throw a ball in a non competitive atmosphere. I drove 35 minutes because I seen they were open. I get there they were open, so I proceeded to go in and I notice must have 2 ppl to bowl. I got to the desk and was told need 2 ppl to bowl. I hit them with ill pay your regular price per game. And I was still told no. The part that gave me bad vibes was there was 26 available lanes out of 30. And ligit 2 ppl in line to also bowl. Like I didnt know business was that good were you could turn me away. Was gonna join the scratch league on thursday night next year but pffff forget that. Ill bring business someone else where it's appropriate . I remember why it's been 20 years since I...