Providence Picture Frame & Dryden Gallery — Attraction in North Providence

The creation process for what I'm doing was fantastic and the only reason I can't give 1 star, but everything after that has been terrible. There has been no communication on what stage of the process it's at, so finally the week of my "Estimated Due Date" arrived and I decided I'd call on Monday since I haven't heard anything. I was told it would most likely be finished on Tuesday and if not then definitely Wednesday. I hear nothing on Tuesday, so when 4pm on Wednesday comes and I still haven't heard anything, I decide to call again but get sent to a directory machine. Thursday (today) I attempted to call 5 times throughout the day and each time have been met by a directory machine. The items I'm getting framed have heavy sentimental and actual value, so being kept in the dark the entire time has been awful, especially when I can't receive a response on the day I was "promised" it would be complete or even...

Last April was the 1st anniversary of my newphew's wedding in North Carolina. His wife is Chinese and her parents still live on the mainland. I had saved many items from the invitation, the wedding and the reception including a large "blue water rabbit" image, since that was the year they were married. I brought everything into Scott S. with only a vage idea of what I wanted done. He immediately came up with some great ideas, being very sensitive to the Chinese culture using placement of items and colors. It looked awesome!! I shipped it off to them in time for their anniversary. I got a thank you call from my brother almost in tears, he was so very greatful I made the effort to remember their milestone. But the thanks really...

I do not often write reviews. I have done business with Providence Framing but nothing like the extent of a recent project. Scott was thoughtful, patient and so kind to work with. The level of professionalism is top shelf. Framing is an expensive process. Scott worked to find something within my budget and the final result (though costly) is worth every penny. My framing is exquisite and something to be enjoyed for years to come. It is infinitely better than anything I could have cheaply done through Amazon. The quality shows, a decoration is now a treasure....