Our hot tub has been a game changer in relaxation/fun @ home (family deck hot tub movie nights, check yes!, couple star gazing time when kids are fast asleep, check yes again!), we have better sleep, increased family & couple quality time and are actually loving cooler winter nights now instead of dreading them. Unreal! We are in love with the style, color and function of the hot tub we chose too (Reunion).
We'll never forget how easy Dawn made the process of choosing the right tub. Testing it out (sitting in all of them on display, etc.) as a family was KEY to finding the right fit. The installation was also seamless, they offered great education then and their handout and folder of materials are really helpful as well. We live in an area with high iron/metals in our well water, so it took a couple days to figure out the trick in eliminating those. Hot Springs staff were in constant communication with us until we figured it out together. Just a phenomenal experience.
We were novices to hot tub ownership and nervous wondering if we could handle it all but it's a fairly easy process to test the water, care for/offer routine maintenance with it, etc. once you learn it. And the benefits have been beyond amazing and worth it. If you're wondering if a hot tub will help make you actually like WI winters, our answer is YES! If you're wondering if a hot tub will naturally build in more family quality time, our answer is YES! If you're wondering if this will give you a couple's vacation vibe right at home, our answer is YES! And if you're wondering if we'd recommend going through Hot Springs for your purchase our answer is YES! They are an excellent company with a down-to-earth small town business vibe. This has been the best decision we have made in...
Read moreJust put money down on our newest hot tub. We are so excited to use it. This is our second time buying a hot tub from Hot Springs in La Crosse. Everyone is so friendly and helpful. In August of 2018, we lost our home to the flooding of the Kickapoo River. We had two feet of water inside our house and loss a 40 foot section of our North Side basement wall. My husband's garage had five feet of water and he lost all of his power tools. We were devastated! Yet, because our son built a great deck around our house (Clason Construction) our seven person hot tub was still inside our deck. It had been sunk into the deck and was full of salt water before the flood. The flood water picked it up and stood it up on its side. Melissa's husband came within a few days to see if they could fix it. He did, all that was wrong with it was the circulation pump. We finally found a house to buy (it is up on a ridge) and our closing date is 10-25-19. We went back to Hot Springs and bought a bigger and better hot tub. Our hot tub was our relaxing and recharging place. With out the help we received from Melissa and her crew at Hot Springs in La Crosse I do not know how we would of kept are sanity the past almost 15 months... Each time we went there they listened, they cried with us. We went to visit them often while we were waiting for the BuyOut of our flooded house. Hot Springs became our happy place. When we were upset and having a bad day, off we went to Hot Springs to dream again. Everyone knows a hot tub helps you relax but did you know it can keep you alive and raise your spirits to fight another day? It did for us! Ellen...
Read moreA World Class Experience! HotSpring of Onalaska, Wisconsin absolutely exceeds all expectations! The HotSpring Family is the superior winner in all categories. Look no further when making the decision to add that fun to your home; you have to visit the great family at HotSpring. Professional, knowledgeable, welcoming, fun; are just some of the great talents that the HotSpring Family engages in, to delivering exactly what you want. A great presentation of high quality products, followed up by great service, strong communication and a very friendly staff that cares about your interests. Purchasing a spa from HotSpring was a very smooth process. Amanda was fantastic and worked with us on all levels; from greeting us in the showroom all of the way to coordinating our perfect delivery. She is a star in the industry and had our best interest during the entire experience and beyond. The ownership is very passionate and truly believes in taking care of the customer. The delivery/installation team does it right the first time. Everyone at HotSpring wants your family to be a part of their family and enjoy the great things life has to offer. I absolutely recommend this local business to everyone as they will never let you down! I am so happy we chose HotSpring of Onalaska as we very much appreciate everything that you have provided us and thank you for making our lives better while we enjoy our new Spa, we love it!!! You have easily earned a new customer for life as we look forward to continuing our business and friendship with you for many...
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