The Home Depot — Attraction in Ontario

My experience was disturbing, I came in to grab a few batteries for my Milwaukee tools, as I was walking down the isles, I couldn’t help but notice an employee getting mistreated and yelled at by I believe the store manager Cynthia, whom I recognize as I come often and I was over hearing the conversation as it was hard not too and it seemed the employee just made a little mistake but definitely not a reason to be getting scolded in front of everyone, the way Cynthia was coming off seemed very much like a power trip and I truly feel empathetic for all the employees that work for her. He was trying to explain himself making valid points and Cynthia kept cutting him off, not letting him speak and was just trying to turn everything against him, it was like watching a divorce unfold lol. Those type of managers are usually always corrupt and don’t care about anybody but themselves. As a store manager myself, it was very disappointing to see how a little mistake was poorly handled and to see these employees getting treated this way as everyone else here has always greeted me...

I went to this Home Depot on Riverside Drive and Euclid. I was in the flower department looking for a specific plant and all the good was point. They didn’t take the time to come over and help me. They just pointed and pointed. I found what I needed on my own. I went to The checkout inside the store and I asked where the fans were and they pointed all they said was down the hallway over there pointed, so I went to look to see what they had didn’t have what I wanted. The only two people are three people that did help is when they checked me out, the girl at the desk when I went by to leave I asked her if she had any boxes or anything. I could put my two plants in and she said no, but she had some plastic bags that she gave to me which was nice. Then when I was outside loading the plants in my car there was a man coming that worked in there and I asked him if he could take the basket for me and he did very nice. Talk to me for a few minutes so there was some good and some not so good experiences. It is a nice store and it is clean and...

This store has gone so far downhill in the last 3 years it's disturbing. There are 3 or 4 cashier's that are friendly and helpful, but at least 80% of their staff has very little knowledge of where anything is in the store, or are just plain rude. I waited 5-10 minutes today for one of the staff to finish their "good ole boy" conversation with their buddy, pretending they didn't notice me, before I was finally able to ask a simple question about availability of a standard plumbing part they had six months ago just to find out they don't carry it anymore, (except they have that part in all of the other Home Depot stores in treasure the valley). If this was an isolated event, no big deal. But something like this happens almost every time I'm here. As a contractor I spend thousands at Home Depot every year. I'd be nice if they could reduce the bullcrap factor just a little bit. It...