Del Taco — Restaurant in Ontario

My son and I went there to get lunch. I ordered the grilled chicken soft tacos with fries and a drink, my son ordered Chipotle chicken tacos with fries and a drink. We also ordered no ice on one drink, light ice on the other. Then my son order a chicken roll and he was telling her something else also. Then she said that she would give us the total at the window and my son laughed because he said she sounded flustered. So we pull up to the window and he pays for the order, and then we get the order and drive away. When we got home we looked in the bags to figure out who's bag belongs to who. His order was correct that my order was not grilled chicken soft tacos they were spicy. So I did go back and explained it to them and they did remake me the meal. Also that is the Del Taco on Euclid south of the 60 Freeway that had a fire. The building looks really nice since they redid it. But with the virus but not able to see the dining room. Definitely check your order before you drive off especially if you ask for customizations on...

I visited this location with my wife during the morning shift on 03/18/2025. The staff weren’t super friendly, but they weren’t rude either. Their food however, was amazing this time. We went through the drive thru and ordered breakfast rollers. The rollers were perfectly rolled and portioned today, there wasn’t too much cheese or too much egg. Also, they portioned all the ingredients out to the edge of the roller (Usually they’re not, and you’ll be eating one or two bites of just tortilla…but not today!). I ordered an iced coffee and I know that not every batch is the same depending on who makes it, so I really appreciate whoever made this batch, because it was really delicious. I would’ve liked to leave a positive receipt survey, but the woman in the drive thru (star tattoos by her ear) didn’t give me my receipt, or at least ask me if I wanted it. Overall, it was a...

I choose to dine in sometime after lunch, and after ordering I noticed that the sanitary of the place is in question. There were flies throughout the restaurant. I and other customers had to kept shooing them away from our food while we ate. I felt like eating in my car was more sanitary. Although the doors remained closed, but lacked doorfans to keep the bugs out. The placement of their condiment packets were an inconvenience with them being only available on the counter top next to cashier, and the bin they were in was gross with leaking sauce over the remaining packets. The napkins, along with the straws and lids for the drink cups could only be attained by asking an employee, which they keep behind the counter. The customer service was below average quality, with the lack of cleanliness, politeness, and awareness by forgetting my drink when I...