Wish I could leave a zero. Awful experience. Had front row seats in right pit. About 15 minutes before the show, our entire section was jammed with people from other seats. Security was a joke. 1 guy on each end next to the pit looking at their phone or just standing there with folded arms. The venue was at best 1/4 filled, so it wasn't like there was a massive crowd to deal with. It got so crowded in the pit because everyone was leaving their seats and coming forward. It started to get confrontational. About 20 minutes into the headliners set, we went back 15 rows and watched the show. Whomever runs this place, if you are going to have pit seats, then have your Security clear the aisles every 10 minutes to get people back to their seats. This is how professional venues operate to respect the ticketholders. But not this place, no need to pay for a front row seat. If you ever have the misfortune of going to this place, buy tix in the back row and help yourself to any seat in the place. Have been going to shows for over 40 years and this place was one of the worst ever. I want my money back!!!! Update: Emails from venue management letting me know that I wouldn't get a refund because "I had a good time" moving from our seats 15 rows back and watching the rest of the event. Never mind the verbal abuse from non pit ticket holders and being crowded out of my seats. No mention of the lack of security at the entrance to the pit, no checking tickets and no clearing the aisles. Like I said, buy a back row seat and...
Read moreHORRIBLE! I have been to a couple concerts at this place and I loved the performs nothing against them. I have a problem with their lack of organization. The prices for the seats are not worth it because if you’re paying extra to be closer to the performer it doesn’t matter due to people from the pack rushing to the front and taking away your experience. It is SOOO unfair! And there’s no security in the front to say anything or tell them to go back to their seat. At the King lil G concert there was a fight right in front of the performers if there was security this wouldn’t happen. That fight is so not fair for both the performers and the people who are just trying to have a good time. I don’t understand why there isn’t security in front of the performs in the first place that’s a safety hazard to the performers especially considering something could happen to the performers and to the people. Security would protect the people the performers, prevent fights and the unfairness to happen. 40 dollars at the top doesn’t compare to 100 plus to be closer! BE MORE ORGANIZED AND...
Read moreI only picked one star because zero stars wasn't an option. I purchased tickets to Bram Stoker's Dracula, which by all advertisements, articles and posts, was made to sound like a stage play. When we arrived we found that it was a reading for radio, performed in front of a live audience. My group along with several others, walked out. We were misled into believing we were buying tickets to a play. There were enough ticket buyers who complained and asked for refunds that it warranted the OPAC board of directors to have a meeting about how to handle the complaints. In their poor judgement, they decided to do nothing and stand by their no refund policy. As a huge supporter of local theater, I was excited to have OPAC as another venue so close to home. Unfortunately, if OPAC's way of doing business is to deceive ticket buyers and then keep their money, after numerous complaints, then I, and my large group of theater loving friends, will be boycotting this venue forever in the future. It's a shame to have a potentially great venue ruined by a handful of greedy board members....
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