Village Flower Shoppe — Attraction in Palo Alto

29 years ago I ended a promising new romance for a business opportunity in China which would have kept me abroad for an unlimited amount of time. We parted thinking we would not see each other ever again. Unfortunately, that day was Valentine's day. Life and/or fate had us meet again recently here in northern California. I called The Village Flower Shoppe to send her a Valentine Floral arrangement looking to turn this holiday into one of new beginnings. I was devastated it didn't get received since this day was so significant to both of us but, for the wrong reason. I called Village Flower Shoppe letting them know the deliver never made it up to her office.They were very apologetic and Immediately sent their driver to personally hand deliver an even larger bouquet along with a complimentary box of chocolates. I received a follow-up call from the Village Flower Shoppe confirming they hand delivered to her just as she was calling me to say she received an extremely beautiful arrangement along with a box of chocolates. I know Valentine's Day will have a much different meeting to us as we go forward - "together". I cannot thank you enough for your understanding how important this was to me and hope you know this cannot carry a price. To anyone who may read this, you have found a business that will make the reason you are sending flowers just as important to them as it is to you. I will always highly recommend the Village Flower Shoppe to anyone and...

Hello,

I'm VERY disappointed with this order.... This was for my mother's special birthday and wanted to surprise her at work. I took valuable time to carefully look through and read in detail all the arrangements Village Flower Shop had available, went as far as asking input from friends and family before making my selection.

SUPER EXPENSIVE!!!! FALSE ADVERTISEMENT! SAVE YOUR MONEY AND ORDER ELSEWHERE!!!

I ordered the following - Teleflora's Sheer Delight Bouquet - Standard - instead, my mother received something completely different! I could have gone to a local grocery store and purchased an arrangement for $29.99 or less that looked better than what was delivered, seriously Village Flower Shop, this is unacceptable!

Before checking out, there is a disclaimer which states some flowers may not be in season and may have to be substituted for a different kind, no problem! I am MORE than understanding and don't have a problem with it, but a completely different arrangement from what was ordered? Really? I will NEVER use this florist again and I will make sure to let my family and friends know about this experience.

Sure, it was delivered on time, but that's standard, considering I placed the order...

Mother was very happy! Received on Wednesday now Friday and still blooming. I’ve bought from a bunch of other high end florists in the neighborhood but have had issues with the flowers dying so soon. So far so good.

June 2022: Update: After ordering 2 more times, I have to reduce the stars from 5 to 3 stars. The second bouquet (over $200 with delivery) was beautiful, but started dying several days later. The third bouquet ($150) for Mother’s Day had flowers that were clearly old / damaged - some had missing petals as though they had been removed, others had creases on the petals (see photo). These flowers were one of the main flowers in the bouquet! I removed them before giving to my mom because, very honestly, they may the bouquet look a bit depressing. I was really disappointed and unfortunately won’t...