Pool Depot — Attraction in Pequannock Township

Can someone place a negative star? These people are pompous and have no sense of the customer. I went in on Saturday and stood patiently until my turn was next but instead of helping me the older woman behind the counter starts to organize things in the tuperware behind the counter and ignores me. Then a customer walk in to test his water and she proceeds to help him. Then when the older man who seems to be the owner finishes help the customer who just took forever asking about the spelling of a word on the ingredients of a shock packet walks to the back and never comes back. Steer clear of this place they will be going out of business soon...

We purchased a pool heater less than a month ago.. unfortunately we were unable to find someone to install it and so we called them to see if we could return the heater letting them know that the box was unopened.. however, they told us they do not accept any returns. We are very upset since this was a very expensive purchase. They should consider the fact that the box...

Went here today for help. I first called and the service over the phone was amazing. I have never had a pool and explained my problem. They diagnosed over phone it may be a bad pump. I took pump out and brought to them. They had everything in stock and answered all my questions. Such a refreshing experience as well. Extremely thankful for...