Do not purchase furniture from here if you expect great customer service and quality furniture. I purchased a dining room set, a loveseat and sectional from All Brands. Less than a year later, my love seat is creaking and the dining room chairs have screws protruding through the base of the seats that injured my young daughter. I had contacted the manager, Mohamed Lemina, over several times regarding the issues I had with their protection service, Montage, regarding lack of response about the claims I submitted in December only to find out after 2 months of back and forth, that the actual store covers the first year if there is damage. It’s now March and Mohamed has had only delivered one dining room chair base as a replacement. Phone calls are never returned by Mohamed and All Brands delivery service shows up unexpectedly at your door without notice after being a no show on the actual scheduled delivery day. I am still waiting for my replacement furniture 3 months later. Beware and stay away from this furniture chain. Mohamed, show your customers some appreciation and respect and return my...
Read moreWe couldn't be happier with the level of service, care, and knowledge the team at All Brands in Perth Amboy have. We are always greeted more than a customer, but more as a close friend. They value their customers unlike a lot of other furniture stores, which are only about making their commission. They listen to your requirements, understand your taste in style and really help you find the right pieces. They give the best suggestions so you are choosing high quality, long lasting furniture, and not something that you will be disappointed with in a couple months or years down the line. We have purchased bedroom sets, living room and kitchen sets so far, and plan to order our dining room set soon. Their prices are outstanding. We are very pleased with our purchases and with the staff and selection they have. We will be back! THANK YOU TO THE WHOLE TEAM...
Read moreThe place has a good collection of furniture as well as welcoming staff that works with the customer to make the optimal furniture selection. However, the only dissatisfaction that I had was the delivery process which was a little slow and the white glove assembly service was unsatisfactory because there was a attachment part missing in the Assembly of my sectional couch. The assemblers said they would return with the missing part but they never did.
**2 month later update I received a call from the manager about product satisfaction and reported that the missing part was not delivered. He said they would send it in the following week and it did finally appear and part was installed after a month. It was a sweet sour experience with...
Read more