Literally the worst distribution company I've ever dealt with. 3 out of 5 deliveries, the trucks are loaded wrong or thr rep put your order in wrong. When you contact your sales rep to fix any issues, the answer is always the same..."oh well, it'll be on next week's truck"... If the rep forgets something off your order, you are screwed until you have another order big enough for it to be delivered with, eventhough it was THEIR mess up!!! There is ZERO effort made by the sales reps to fix any mistakes. If you are a small business owner, you are just another account to them. I'm sure the grocery stores don't get treated this way. That said, all the drivers are wonderful and try their best to keep you as a customer. The sales reps...
Read moreI attended the Harbor Nights Wine Festival Friday night of Thanksgiving week and met two outstanding representatives of Breakthru Beverage, Brent and Emily. They were both fun and enjoyable to be around as well as knowledgeable of their wines and product. A number of people were requesting Brent's business cards for future events they were planning. Obviously, this company is doing something right with the responses they were receiving from very satisfied customers. Keep up...
Read morePoor customer service, placed an order on Wednesday, did not get the delivery on Thursday was told on Friday it would be there that day come Monday still waiting on it, customer service tells me it is scheduled for the following Thursday. need to get another distributor that handles their product in central Florida. this was not the first time this...
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