In the end, it did feel like a scam: The provider didn’t know why I was there I was ignored for the first minutes in an uncomfortable silence because the provider was engaged in a deep conversation with an old friend I didn’t get the “VIP treatment and consultation” as it was advertised, 90 min appointment with free consultation. The consultation didn’t happen and I got charged for it. No directions/info on how the treatment/procedures will go unless I asked, no detailed consultation on how to achieve my goals No measurements were taken before the start of the treatment because it was “forgotten” Equipment was dropped on the floor/felt that she wasn’t sure how to use some of it I saw no difference on what has been done, because it was not the treatment that I needed The provider was the owner and she was nice in the beginning when I expressed my experience, but then she wasn’t. During phone call and texts and after hearing my goals, I was told “we are working on getting that equipment that we will be the first ones to have it in Raleigh”, which made me feel again that I received the wrong treatment When asked for a refund for the service I didn’t need (done because of miscommunication/understanding/rushing the appointment), I was told “we do not issue refund, credit can be given… and I am not afraid of your one star review” Will not feel comfortable to go back, I was offered though (thus one star given, otherwise would give 0 if I could) It was a waste of...
Read more5 Stars! A Truly Rejuvenating Experience ✨ I had an amazing Cryoskin/Neveskin appointment, and I couldn’t be happier with the results! From the moment I walked in, Antoinette made me feel welcome, relaxed, and in great hands. The atmosphere was calming and professional, and every step of the treatment was explained clearly and kindly.
The session itself was incredibly soothing — not only did I notice an immediate difference in how my skin looked and felt, but I also left feeling refreshed and energized. My skin feels tighter, smoother, and more radiant than it has in a long time!
One thing I especially appreciate is that this spa has real experience with ethnic skin tones. That gave me a great deal of confidence going into the appointment, knowing they understood how to treat my skin safely and effectively. It truly made a difference.
Antoinette was knowledgeable, gentle, and genuinely passionate about helping me feel my best. You can tell they care about their clients and their craft.
If you’re considering Cryoskin or Neveskin, I highly recommend booking an appointment. It’s more than just a beauty treatment — it’s a self-care experience that leaves you glowing inside and out! I will...
Read moreFirst of all, I have never looked forward to a spa appointment as much as when I book with Charisse. Besides being a highly knowledgeable provider and medical professional, she is personable, exceptionally skilled and listens attentively to my areas of concern and what it is that I'm looking to accomplish through the services sought. I cannot recommend her highly enough. If I could give 20 stars, I would! Book with Charisse, you will not be disappointed! Her team of talented aestheticians is able to help you achieve whatever result you are looking for, whether it's visibly brighter, smoother skin, wrinkle reduction, weight loss, hormone balance or mental health improvement. And if you didn't know, Mind and Body Renew Medical Spa is the first and ONLY place in the entire Triangle to offer T-shape 2, an aesthetic sculpting wonder designed to treat cellulite and skin laxity, improve muscle tone and increase circulation with a multi-modal approach. I take my face (and body) to no one but the ladies at Mind and Body Renew since...
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