Richmond Ferry Terminal — Attraction in Richmond

As a regular every day commuter, I have been taking the ferry from Richmond to SF for the last year and I have nothing but great things to say about each and every crew member that I have come across. Everyone welcomes you with a “good morning” “have a great day” “happy Friday” etc. They are all smiles and care about the safety of passengers. I unfortunately lost a pair of keys and when I mentioned it to the crew they went above and beyond, as well as the dispatcher that would call me with updates or asking for details. Luckily the following day a crew member recognized me and asked if I was missing a pair of keys and were safely returned! I can’t help but thank everyone not only for finding my lost items but always going above and beyond for their passengers as well as always making passengers feel comfortable and safe! If I could give more than 5 stars I would! I recommend the ferry to...

While a review doesn't quite make sense at the time I'm writing this (since it's still under construction and fenced off), Google Maps is bugging me to write a review!

This is looking to be a first class facility. Full ADA access, Bike Link lockers, Bus stop about 50 yards from the entrance. Mostly covered path to embark.

I've withheld one star for two reasons:

1. No evidence (yet) of a restroom for people waiting for the ferry and
2. During construction, they were supposed fence off a path for public access to the fishing pier just to the West. They did for a while, then stopped while they improved the parking lot and path. My gripe? They haven''t reopened public access - and I rode my bike there this morning and saw NO construction activity that prevents them from using portable fencing to create a safe path...

Usually pretty nice at the ferry terminal but lately a few vans with people living in them have moved in. I was waiting in my car for the first ferry and one of these guys came up and tried to get into my car. I don’t see enough security patrols here. A year later and it’s getting bad again. Here’s a guy living in his car in a prime ferry terminal parking space. Over on Harbor, people are...