Bubbaloo Café — Restaurant in Richmond

They NEVER EVER answer the phone for Togo orders. Would be more stars if they did. Even tried calling them while sitting waiting for my order just to see. I would get it if they were super busy but; Nobody in line, 2 employees chatting, phone ringing... They didn't care. Terrible. My coworkers and I have talked about it several times. We all skip quite often because we always get Togo... And we're just 6 people. I wonder how much business they're actually losing from others as well. Must be nice not to need to make those sales. Food is ok for the price.. a little too expensive.

Thanks for replying to my review but I don't think you read it! I ordered in person and called you while I was waiting for my food. The phone rang five times went to voicemail while I watched the employees carry on a personal conversation completely ignoring the phone they were standing right next to. I was standing by the door and could hear it ringing. Nobody in line. It definitely would not have been hard for them to pick up the phone. Like I said earlier in the review, if it was busy I get it. But it wasn't, and it's the same all the time. As for ordering online, I can't do that while I'm driving....

Leaving this review for MY reminder not to come back unless its for the Vietnamese coffee only which is really good there. Ive tried this place 4 times. Highly Disappointed each time... Food is a 3. I ordered teriyaki salmon and it smells like bbq, tastes like salty blackened (which im allergic to!!!, blacken seasoning) salmon with a splash of watered down bbq sauce? Idk. Its definitely not yeriyaki. They did at least follow my notes and packed my salad seperate from the salmon and rice.

2 stars for being able to read notes and having good coffee.

Update from giving them a call because this is unacceptable. They tokd me I shouldbhave left notes not to add seasoning. How am I supposed to know they cook their teriyaki salmon with a blackened seasoning?? Never ever in my life have i heard of anything teriyaki using blackening seasons. I explain to them im allergic, they go well leave notes. I tell them how is anyone supposed to know when its not listed on the menu???? They hung up on me... i called back, told them if i dont hear back from someone in 20 minutes ill be coming in and Ill be pushing this further than...

Bubbaloo is a total hidden gem!! The place is clean, cozy, and inviting, and the food is incredible! The menu is EXTREMELY broad, ranging from Hispanic breakfast (plus Loco Moco!!), fancy French toast combinations, delicious hamburgers, excellent selection of deli sandwiches, and various amazing Asian dishes as well. You could come here for two weeks trying different dishes and you'd never be disappointed. It is clearly very proudly family owned and operated. By this point in the review you're obviously coming here, so when you do take time to inspect the mural on the wall across from the entrance. The extremely talented artist put, perhaps hundreds, of little Easter eggs, beyond the beautifully executed blend of major components. Can you find Neptune, God of the Seas? My personal favorite might just be the NCC-1701D Enterprise. Hats off to the friendly owners, operators, and staff of this lovely...