Auto Stereo of Riverside — Attraction in Riverside

Got 4 door speakers and a 4 channel amplifier (255 W RMS x 4 ch) done here rather than installing myself because I had recently injured my back. It is my interpretation that what was requested to the older salesperson in front never made it to the installer in the back (younger guy was cool but he wasn't the person I was communicating to about the install, just talked to him during my wait for the install).

After confirming with the salesperson in the front that I would need new speaker wire due to the amplifier putting out more power than the stock speaker wire was rated for, the installer still used the stock wiring that began to cause problems within a week. The wire began to melt its insulation at my driver rear speaker and began shorting to the metal of the car, causing the speaker to blow and my amplifier to go into protection because it was grounding out from this contact.

The RCA for the amplifier was ran with the power wire, something any installer should know when using high power amplifiers especially in a vehicle that has a high output alternator (I told them the car had this and they would see it when connecting to my battery). Due to the higher amount of power in the power wire and close proximity of the RCA, the speakers would whine at higher RPM when the alternator was giving higher amounts of power due to the interference.

Despite being told that I would be receiving my stock speakers back from the salesperson in front, the installer gutted my stock speakers to use them as brackets for my aftermarket speakers. Because of this when I sold this car, I had to buy new speakers to take my speakers out. Not only that, but since it was not properly mounted in a new bracket there were air gaps reducing volume and creating more rattles as the high power mid would shake in the improper mounting.

After recovering enough to be able to fix this, the only salvageable part of their installation was the running of the power wire and I had to redo every other part of the installation. Due to my impatience to wait to do it myself, I paid for installation and a new speaker, yet I ended up having to do the install myself anyways. Take your car and your money to somewhere that takes pride in doing their work properly rather than cutting corners. They are cheap and you get what...

This place is shady and I would not go back. I called ahead and they said to come right in but when I arrived the person there could not help me and I had to wait for someone else. There was a ton of confusion about a setting for the stereo I wanted installed. It could not be set the way I initially wanted and they explained that and I said ok. Then they explained it again and had someone else explain it. I kept saying it was fine and they made it seem like a huge deal. One guy quoted me a price then the guy ringing me up asked of it was a cash price. He had to talk to the other guy again before he could charge me. I wish the prices had been clearly listed. Then halfway through they realized they were missing a part, which I had failed to give them. They made me come back it and go in the back to talk to the tech who showed me the part I needed. It looked like a leftover from another install. So I asked how much for the part and without looking anything up a guy said $20. I said it's a cheap cable adapter that can be gotten online for a couple bucks. But since they had already charged my card over $200 to install a radio I provided I agreed to then$20 but made it clear it was a bad business practice to make up prices. They got everything done and it was working fine but now a few weeks later there are cables dangling down by the pedals because they were not properly secured. I don't trust them enough to go back to get it fixed. I would give them one star but I'm saving that for something really special. These guys were just shady and...

I have a 2005 Silverado and asked them to install a double din with rear view camera which the guy told me it was going to be $125 with everything working the way it supposed to after 30 mins he called and said I needed to buy a microphone for $40 so bluetooth works as well even though he had told me $125 for everything to work I agreed so took my total to $165 a couple of days after installation I got an error message and had no sound so I went in so they can fix and now they are telling me I have to pay $75 so they can bypass factory amp!! Thats $240 for something they promised would be $125...I should of waited for the stereo shop that I usually go to but they were too busy so decided to try these guys out and regret it. horrible way of running a business....respond to owner...no that's not bad that's great but you obviously miss the point of the review and maybe that's why you lack the knowledge on how to run a business...you should give customers the correct price from the start instead of giving a number to hook the customer and keep on ripping people off by adding stuff you said I was getting for a certain price from the beginning. Look at all the reviews it obviously shows that you have the same issue with many customers...train your guys better on service writing cause you can tell just like you...they don't know how to...