Have been to Rapids several times since they opened. Used to drive an hour to go and now have been a local for many years. Since they started offering annual passes, purchased them for my family and I every year. Throughout the years, I have noticed a big change in staffing attitude. Then started noticing stricter rules not regarding safety but regarding food/drinks to increase purchases from guests. This last visit was downright insulting and sadly I can only say the motivation is driven by greed. I did not bring any chips or such for my young son since in a prior visit had been asked to discard it or take it back to my vehicle. I brought only water and my youngest had a bottle of gatorade which I was immediately told to discard at bag check. I was then asked to open our canteens of water so I asked if they did a sniff check for alcohol? The young attendant responded coldly that she could breathe? Next I was told my pineapple book bag could not go in because it had the insulation of a cooler??? I explained I’ve have always used it as a beach bag to keep my phone cool as well as pouch with sunscreen and waters cool and furthermore have brought it there several times in the past. She could care less and said thats the rule. I asked to speak to a manager, offered I would go to customer service she said no stay here. A younger looking attendant came out- was told she was the supervisor. She said the rule had to be enforced. I requested someone else in management, while waiting for several minutes a woman with a baby- was flagged for having "baby food!" In her bag.... a supervisor was called to "approve" the contraband. Then the manager finally came out to tell me the same thing, she seemed sincere and explained upper management was so adamant about this new "policy" that they walked around and took pictures if a soft cooler was found within the park. Ridiculous! The insane part and the reason I decided to write a review is because whilst in the part I noticed huge safety concerns in 3 different parts of the park. A young girl being slammed into the wall in the wave pool, the lifeguard above (young guy) completely oblivious, a lifeguard by the projector way down was the one that noticed several minutes later. On the splash zone side a kid went down the striped slides standing up! And the lifeguard at the top said "what the f***!” Never seen that before" which my youngest son overheard and shared with me, said nothing to the kid, the lifeguard at the bottom at least had the sense to tell him not to do it again. Not 10 minutes later, in the deep pool next to it, a kid free jumped from the top of the stairs 3 x's! … before the lifeguard noticed. Lastly the main food area which now we all have to visit if you want to eat/drink something in the actual park had only 2 working windows (out of 8?) and the attendants would tell you to stay at the window to wait for the food instead of moving to one of the other closed windows without an attendant (not sure if this was so they would have to help less guests or that was the process) but it made no sense and delayed all that were waiting. The whole thing felt like a joke. I truly think the owner/managing company should worry more about safety and staffing inside the park and the guest experience, rather then obsessing over bags and contraband food and drinks. It's a shame bc these neighborhood waterparks depend on the support of the locals and all they are doing are leaving guests with unpleasant experiences.