Tractor Supply Co. — Local services in Riviera Beach

Poor quality of merchandise that they do not stand behind unless their manufacturer will refund them. Really?? They take no responsibility? The manager was the worst. Must have a relative in the business or was hired because he looks like he just stepped off the farm. No social skills. Not able to articulate. Just stared and grinned. Totally inappropriate. I waited patiently while the manager was helping the woman in front of me. 10 minutes. then she asked him to show her the product they discussed. Waited another 10 minutes. He never returned, I found him walking around the back of the store, may have forgotten that he left a customer standing in line?? I did contact customer support and they offered to discount a new purchase, however I will not give them anymore money, as they are not standing behind what they sell. BTW, the CEO earns over 10 million, so they have the ability to provide quality products and customer service. Spend your money somewhere else, where customer service...

Just went into the Tractor Supply in Rivera Beach, FL. I needed a special part for a trailer hitch. And received help to locate the part. However, when I got to the register, the gentleman behind the counter said he'd closed the register. He hadn't even bothered to check the store to see if there were customers. Then said he would have to open a new drawer to check me out (But he didn't want to do that.)

I really needed the stuff in my cart and feel like this guy was careless. And after being careless, he was not willing to make up for it. The only reason I wasn't at the register before closing is because I couldn't find the part. I was receiving help from an employee who also had a difficult time finding the part too. On top of that there was no warning that the store was going to be closed and unable to check customers out. I mentioned that to the employee at the regoster and he said he "had turned some of the lights off and somebody was sweeping."

I'm very...

​I am writing this review for one specific reason: an employee named Mannie who represents the absolute pinnacle of customer service. I came into Tractor Supply today with a complex issue that had left me stumped, and frankly, pretty frustrated. Mannie didn't just point me to an aisle; he became a mission partner. ​He listened with genuine attention, leveraged his incredible product knowledge to diagnose the problem, and then meticulously guided me to a solution that was both effective and economical. His kindness was not just a formality; it was authentic. He treated my problem as his own. ​In an age of automated responses and indifferent service, Mannie is a shining example of what it means to truly care. He didn't just solve my problem; he made my entire day better. Tractor Supply, you have an absolute gem in Mannie. He is the reason I will be a loyal...