10/10 DO NOT RECCOMEND******** I've been going back and forth with myself on writing this review, but because I wouldn't want anyone else to experience what I've gone through with this gym I decided to give my review. Back story I've been an on and off member of this location for years and every single time I rejoin in hopes that things changed I'm hit with the reality that they have not and instantly regret it. I rejoined this time 2/24 because of the 24hr access seemed convenient with my work schedule. The gym was always overpriced in my opinion but I figured I was paying for convivence at this point. I was encouraged to get a "Body consultation" done (just a scale that tells your weight and body composition). I usually turn those down because in the end they always pressure you into buying something. Against my better judgement I went in for the assessment was bullied into signing up for personal training, I brought into in under the pretense that I would be able to CANCEL ANYTIME!!! Well that wasn't true at all I've been attempting to cancel since the end of March. I haven't utilized the training since Mid March and was often canceling the sessions due to my work schedule, I noticed on the days that I would cancel I would get a email saying "You've completed your session" It seemed to me that canceling with the trainer was pointless because he obviously never removed me from his schedule that would often throw my mood off, because I felt that he was getting credit for something that he didn't do. Speaking of the training sessions its 2-30min sessions a week. Day 1 I was about 5 mins late due to traffic when I arrived the trainer already had his coat on to go home he was in one of the group rooms and wouldn't even acknowledge my presence understandably I was late but acknowledgement would've went a long way nevertheless I received the "Session completed email" although I never even had the session I should've canceled then but took accountability because I was late. Second session I was on time walked in the trainer appeared to be finishing up with another client or so I thought. He literally overbooked he was training 2 people at once and was obvious more focused on the Man he was working with so my second session was literally me being put on a machine to go at it alone no encouragement, support, nothing he would go back and forth but out of a 30min session I got maybe 10 good mins of his time if I'm being honest. I honestly should've canceled then but I was being nice giving it the benefit of doubt because I so wanted this time to be different with this place. I was consistently only receiving a good 15 mins of work out the other 15 was filled with a lot of fluff looking for what's next like the workouts were never planned in advance, there was no push, or motivation I was paying to work out with my unmotivated friend is what it felt like, to a point where I had to start wearing headphones with motivational podcast during the sessions to help me get threw the workouts. After given it a few chances hoping it would've gotten better it never did. Now I try to cancel due to my work schedule and only being able to work out during "unstaffed" hours, and also because I was unhappy with the service. I'm being told that I cannot cancel for a year, there is no way you could hold someone captive to a service they aren't even using. It was NEVER explained that I was stuck in something like that or else I would've never signed up for it. Everything in life is cancelable even at a price but these people refuse to listen to reason. So for your own good DO NOT INVEST YOUR TIME OR MONEY INTO THIS PLACE!! THEY ARE HORRIBLE WHEN IT COMES TO YOU THE CONSUMER.. THEY HONESTLY DON'T CARE!!!! THIS GOT 1 STAR ONLY BECUSE I HAD TO GIVE SOMETHING SO I GUESS THE STAR IS FOR THE 24HR ACCESS.