Cub - Rochester West — Attraction in Rochester

Went in for the "Grand Opening" but was turned away at the door.. Was informed it is "staff and staff friends or family only"? (Confusing)

Multiple "Grand Opening" signs including a huge semi that says, "Grand Opening" on it out front. With a full parking lot..

It is very misleading having signage that pulls customers in if you dont want customers? Who decided this was a good idea for your launch day? "Grand Opening Thursday" doesn't exactly have the same ring to it I guess? Maybe it's a rental sign.. so that threw me off.

As a dedicated reviewer, my review will be based on the experience so far then. At least in the entry way. I will make it as expansive as I can with the limited experience.

Service: Door person was friendly enough I guess. Kid was VERY efficient in turning me away to come back tomorrow and so polite. Very good at his job! Lots of happy people inside and full shelves? At least it appeared thay way. Hard to tell from the entryway. It looks like a big building. Saw staff being friendly and smiling inside. Must be nice..

I felt like I was Robyn in her hit song, Dancing on my own". Just standing in the corner looking inside at all the fun everyone else is having.

Experience: Hard to tell what the selection is from up here.. Entry way was pretty darn clean, and well maintained. It is a new establishment after all. Trashes were virtually empty. Good lighting overall. Nice clean lines on the parking lot. Parking lot was smooth, crispy and fresh. Not a fan of non-diagonal parking plans, but this one was not too bad. Wider spaces than normal? Plastic cart corrals. Never seen those before. Hope they are durable.

Vibe: Hard to tell.. Fly fans (or whatever they were) were fast and wooshy when I walked in.. I guess that means they work good? Keeping the flies out I mean.. Automatic doors were boxy, yet fast. Very quiet. Smooth even. New? They gotta be new doors. Too quiet to be used doors.

No ambient music heard in the parking lot from what I could tell. Hard to tell if there is an atmosphere intended from up here actually. I would say brutalist at best, At least in an architecture sense. Building was Boxy.. Neat.. Soul less even, If you are into that type of architecture this is the place! As far as entryways go, Im not asking for much in "entryway experience" these days. Couldn't see much inside since it's interior is a lot like the costco double barrier entrance.

Parking lot is square yet boxy. Lots of isles and registers from what I can see. Floor in the vestibule was well swept. Lots of planters outside of various flowers (A decent selection of one or two kinds of flowers.) Not the craziest variety, but I mean they were up there. And nobody wad buying them since they weren't really open so I mean. Photo worthy display.

Final opinion: Don't put the sign up if it doesn't have a date on it. More thought out launch signage could have saved a potential repeat customer the time it took to find a spotto park, and walk up here..

I Will update my review when you open "for real" but right off the bat, not exactly a life...

A amazing modern grocery store that I’m definitely going back to an encourage everyone else to stop by at least once.

Longer review:I had the pleasure of attending the grand opening (today until 6 pm) and it was a delightful experience. The event featured a fantastic array of samples from local businesses, both from here and the cities. If you have the chance to visit today, I highly recommend stopping by before the event wraps up at six. Additionally, I believe they're still hosting a cakewalk from 3 to 6, which sounds like a fun addition to the festivities.

The store itself boasts a modern design, which pleasantly surprised me. While the aisle layout may feel a bit like a maze, it's understandable given the nature of grocery stores these days. The entire building exudes a modern vibe, and the pricing is in line with my expectations. I appreciated how the produce, deli, and bakery sections are all conveniently located on the right, while the refrigerated and frozen sections are on the left. The aisles are clearly marked in a Midwestern style, making navigation a breeze for us use to it.

One standout feature for me was the availability of kid-sized carts, which my niece absolutely loved. It's not often you find this option in Rochester anymore.

The main aisles are wide enough to accommodate 2 carts or assistive devices comfortably, though some of the side aisles seemed slightly narrower.

Parking was a bit challenging due to the grand opening, but the store has a large lot that should offer ample space on regular days. I was pleased to see several handicap spaces and covered cart areas available. The store is easily accessible, with no steps or inclines posing issues for anyone. However, I did notice that the counters are a bit high, which may be a drawback for some customers. Overall, the accessibility level is on par with other grocery stores in town.

I also spotted Cub’s mobile Pharmacy van parked outside, which seems like a valuable addition to the community. While I don't know much about it, it sounds like a service that could benefit many people.

I plan to go back another day and see how I feel about it on a regular shopping day, but I have positive expectations. I’ll update the...

Store has a nice layout and selection along with helpful 24/7 hours, but has a number of kinks to work out before it can win business from established grocers in the surrounding radius. Have been a few times to ensure these kinks weren't one-time flukes - the first you'll likely notice if you go is a very putrid odor, almost like expired produce, that is inescapable as you enter the store and makes for a terrible first impression. It does subside somewhat once you head towards the back of the store, but the headache it induces often does not, and said headache is further compounded as one encounters prices throughout the store that mirror those of a Whole Foods or upscale co-op. If that's the market positioning that Cub is going for, you certainly wouldn't know it from the checkout experience, which is dominated by self checkout kiosks along with one or two cashier lanes at most in which you'll be instructed to operate the register belt yourself and bag your own groceries. This may be palatable at neighboring grocers like Aldi and Costco given the significant price savings you'll receive there, but doesn't align with the prices being charged by what should be a full-service grocer. It's a struggle to see how this location will remain viable if changes...