Tandy Leather Round Rock - 176 — Attraction in Round Rock

TLDR: This large location has pretty much all the materials and tools you may need, a big workshop space, and lovely, helpful employees.

I've been coming here for years. I used to go to the south Austin location, as it is closer to me, but this location is MUCH larger so I've been making the drive. They have a ton of options for materials, tools, kits, and patterns. There are often decent sales on kits. The workshop area is pretty big and very well stocked. You can even rent fancy machines.

I finally wrote a review because of a really lovely experience I had today. Jessica and the manager (whose name I missed) helped me with a project using stingray, which was new for me. They gave me lots of advice when I was indecisive about my project, which I worked on in the store. My parents were with me, and one of them has early onset dementia. She had her service dog with her, and everyone was great about it. Jessica was an absolute angel and spent hours working with my parent. She was incredibly patient and never made my parent feel bad. Jessica juggled helping her with helping me and organizing/stocking, and I have no idea how she did it. I could not be more...

I went to this Tandy Leather store in Round Rock, Texas knowing what I wanted to make and what I needed it to do, but not exactly the materials and technique involved. When I arrived, I was enthusiastically greeted by Isaiah Maddock, the Assistant Store Manager.

I told Isaiah what I needed to do and he took me to several parts of the store making suggestions and showing me different items without a hard sell - just a knowledge of the products that helped me tremendously with the two or three projects I needed to get materials for.

I live near Waco, Texas about 75 miles from this store and I would rather drive the 150 mile round trip and deal with Isaiah and two ladies that I also spoke with (but unfortunately did not get their names), than to order online just for convenience.

The sort of Customer Service and product knowledge that would make someone drive an extra 150 miles is something...

I have some very thick (10-12 mm) leather weightlifting/powerlifting belts that got too big and needed some more holes added. After calling to confirm they could help, I headed in and got some great help and a free demonstration on the proper hole punching technique. They let me hammer away in the back of their store adding 8 new holes to my 2 belts. Afterwards I checked out their other tools and got a lot of help and tips about hole punching techniques, stamping, and tooling. I thought I was just going to punch some holes and be done but now I'm inspired to maybe make my own belt someday! For now I'm just going to customize the one I have with some stamps, and I picked up my own punching tools in case I ever need some more holes in my belts. :) Highly recommend Tandy Leather for all your leather modding or leather...