This review is specifically for the VO2 and performance testing.
First, on the website, there are no clear instructions on where the testing office is located. When I told them this after checking in, they laughed and said, "Yeah, people get lost all the time". Well then maybe something should be done about this, because I took time off work to have these tests done.
Second, I told them that I would be doing the bike test, to which I was told that the bike doesn't work. That would have been some really nice information to point out on the website or on the forms that are sent prior to the appointment. I can't run without pain, and all of my training has been cycling, if your website says the test can be done on either bike or tread, but that isn't true, you need to change your website.
All in all, it was a waste of time for me that could have easily been averted if they just had communicated that bike tests aren't being performed. Also, get better instructions on how to...
Read moreI've had experiences with Peak in the past and have been satisfied with their testing. This review is about my call this morning in an attempt to make an appointment for another test. Whoever answered the phone simply said hello. I asked if it was Peak Performance and she said yes. I explained that I had been in and wanted another appointment. Dead Silence. I said are you there, yes. I attempted to ask another question, Dead Silence. I asked again if the office was open, yes. Dead Silence after that. I then said you're not being very helpful and I will call back. A little snicker and an okay! So basically I got a couple of yeses and an okay. Not sure what to make of this. I would expect someone to ask what they could do to help me. Not sure I'm going to even bother going back to them. There must be another place in town that does...
Read moreDefinitely enjoy my experience! Every time I go in the associates Summer remember me and greets me with friendly hello! Summer always smiling and greeting me with a friendly responses every time i visit even if the appointment not with her and she asks how I’m doing !. They really act...
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