Steiner Aquatic Center — Attraction in Salt Lake City

Well true to form a positive earlier now a negative. They dont have enough lifeguards to keep all lanes open oitdoors and indoors. For outdoor pool means at times the disability access lanes are closed. The impact is 2 hours a weekday with water aerobics taking one disability access lane there is no disabilility lane. Then on Sunday masters swim takes over the lane that at noon becomes the only disability lane. The other lane becomes open swim. So is only 45 min or so depending on how long masters swimmers hang out in the disability lane. Today was more than an hour. About par for utah where disability access isn't that important.

Then the outdoor pool temp one warm day was 85F wasting energy to heat above 83F. Doubtful they have a PID controller to keep temp constant. The cost of extra 2F heating a 50m olympic pool probably cost more than a PID (proportional integral derivative) controller.

Upstarred from earlier review. Last Monday outdoor pool closed as boiler broke water got too cold below 78F. I was sure given past track record would be closed rest of the summer. Yet was surprisingly open on the following Saturday. Still you'd think the 5 lane master swim would put the gear they use away after done. They don't. What happens frequently is the stack of kick boards and pile of leg floats get blown into the water impeding the lap swimmers who follow. Nice. So then the lifeguards have to pick up after the master swimmers. So lame...My earlier review still applies: I don't recommend the nice 50m outdoor pool for laps anymore due to swim teams taking over most lanes arbitrarily no schedule. Some people who used to swim laps here have left. Apparently the JCC near the U hospital is much more lap friendly. For instance last Sunday when opens 10am, 2 swim teams took over 6 lanes. At other times one swim team or masters swim will take over 5 lanes. Then at noon one lane becomes open swim. So if doing laps and dont want to weave around kids splashing that can leave just one or two lanes for lap swimming. Then on weekends frequently to make it worse after noon adults just get in the far end of a lap lane and stand around talking when is what the open swim lane is for. Even stand on the inbound side of circle swimming. To make things worse weekday mornings except Friday group swim and swim lessons take over two lanes. If that's not enough a swim instructor took over one end of the open swim today around 3pm for swim lessons. She barked at me when there was no sign nor even a cone indicating occupied... Typical all this is result of management problems not requiring swim teams to schedule and not requiring only one swim team at a time...Has been a systemic problem for years can see my earlier review might even have been last summer: Most of my Steiner review is under Salt Lake City Sports Complex. So for context see that. Well Steiner has done it again to us swimmers. The lanes are subject to closure from 9am-4pm for high school swim teams during the holidays. Nice. How about giving the rest of us 9am-noon instead. Then give swim teams 6am-9am. Swim teams should be able to get up that time for practice. I do that to go for my workouts before work. So...

The pool its self is okay as long as you enjoy doing laps. Customer service could be far better. Before we came we called ahead and asked to see if they had a kids area and we're told that they do. We were also told that they had a three separate pools. We get here and are greeted by a reception desk attendant that did not seem to care about her job much. We were standing at the desk for almost a minute before she even looked up from her phone and even then was not very friendly or engaging. I believe the only two things I heard her say to all three of us who were paying was how many, and the numbers of our total. We go in and we get changed and are confused when we get out to the pools because not only is there only two pools the children's area is legitimately only a 20 ft wide by 40 ft long sloped rectangle going from 6 in to 4 ft. The kids were not even allowed to play with their paddle boards in the pool. As we were getting ready to leave and request our money back, we were informed that the indoor pool entirely was closed meaning that when we called asking about a kid's area and how many pools there were we were told three pools when only one pool was open and we're told that a giant cement pad covered in water was the kids area.

The only reason why I am not trying to leave a zero star review is the one and only upside to the entire pool is that they have two entire pools an indoor and an outdoor pool that is...

As someone who has been going to Steiner on and off since it first opened I can safely say that's it's fallen off (unless you are geriatric.) Somewhere between when Steiner opened and present day, management decided to solely cater to the Geriatric crowd. The indoor pool is completely dedicated to lap swimming. The outdoor pool is 90% lanes for lap swimming. If you want to lounge in the pool or have kids, you are limited to a 15' x 15' squared off section that may or may not even be opened. Over the last few years they look for any reason to shut down the recreation/lounging section or the pool altogether, there could be lightening in Canada and they will close the outdoor pool. They could be one lifeguard short and they will allocate all resources to the same area to watch octogenarians flail about while the kids area is immediately closed. There needs to be a better balance between those who want to relax and enjoy the pool and those who are 110 years old and want to lap swim. Keep the indoor pool dedicated to lap swimming and in the summer remove the 37 swim lanes in the outdoor pool so others can actually enjoy it without being crammed into a tiny square area (if that area is even open.) The management team must be comprised of those over 75 years old because I've never seen such an imbalance dedicated to...