M/I Homes – San Antonio — Attraction in San Antonio

Bought a brand new M/I home in Vista Ridge subdivision. The last year has been nothing short of a nightmare. Over the last 20 years, this is my 3rd brand new home. Out of the 3, this is by far the worst. To begin with, this is an expensive house but was built inexpensively and with the cheapest possible materials and lowest of standards. The bathroom and closet doors are extremely narrow, 18" for the closets and 24" for the bathrooms. The standard commodes are about 11-12" off the floor-no joke! and upgrades to these basic items were not available. Weather stripping around the front and rear doors was poor, allowing rain water to get into the house. Some light switches are placed in locations that are inconvenient or not duplicated for ease of access. The cheap wood simulated linoleum floors in the living/kitchen areas tear at the slightest pressure. Door knobs and hardware are cheap/flimsy. They dropped the ceiling height in the secondary bedrooms and bathroom to 8' versus the 10' ceilings in the rest of the house, including the utility room. These are just a few of the nuisances that came standard with this home. When we expressed our concerns to the construction superintendent and sales manager and requested that the closing be pushed back a week or so in order for them to complete the detailed work in an appropriate manner they were not going to have it, rushing to get everything done so that they could close on their specified date. Do yourself a favor and skip M/I if you value your money and...

/I Homes in San Antonio sets the bar high for customer experience with a staff that genuinely cares about guiding you through every step of homebuying. From the moment you contact them, you’re greeted by knowledgeable, friendly professionals who take the time to understand your needs and answer all your questions without any pressure. Their sales consultants are transparent about costs and timelines, ensuring you never feel left in the dark. The company’s website mirrors this commitment to clarity—it’s cleanly designed, easy to navigate, and packed with up-to-date floor plans, virtual tours, and community information. Even first-time homebuyers will find it simple to explore available models, view community maps, and schedule appointments online.

Beyond their approachable team and user-friendly online presence, M/I Homes makes financing straightforward and stress-free. They partner with reputable lenders who work to find you competitive rates, and their in-house mortgage specialists are available to explain financing options in clear, jargon-free terms. Should you ever have concerns post-purchase, their “Peace of Mind” warranties provide lasting protection on structural components and systems, giving you confidence that your investment is secure. If you’re seeking a homebuilder that combines exceptional customer service, a well-crafted digital experience, flexible financing, and comprehensive warranties, M/I Homes comes highly recommended for anyone looking to build a new home in...

I cannot say enough great things about my experience with MI Homes and the incredible team that made it all happen! From start to finish, everyone was communicative, trustworthy, and refreshingly straightforward—no runaround, no pressure, just exceptional service.

Steven L. in sales was fantastic—he truly knew his product inside and out and made the entire process seamless. Cody C. in construction was incredibly knowledgeable, always ready to answer questions, and clearly took pride in the homes he helped build. Bill Weber with Keller Williams Heritage was hands down the best real estate agent I’ve ever worked with—professional, attentive, and truly looking out for my best interests. And the MI Finance team? Absolutely amazing! They were the fastest, most efficient mortgage team I’ve ever seen, making what can typically be a stressful process feel effortless.

I had spoken with nearly every other builder in the area, and MI Homes completely blew the competition out of the water. I only wish I had moved to Texas sooner so I could have worked with this dream team years ago! Highly...