Morgan's Wonderland — Attraction in San Antonio

As an Aunt and Caregiver of a 46 year old Adult with Cerebral Palsy that has the intellectual ability of a 12 year old. We left today feeling frustrated and very disappointed.

I want to say the staff is definitely above par and they definitely deserve a five star review for effort and for making us feel seen heard and understood.

With that being said my niece does not wear adult diapers. We had driven down from Waco with plans to spend the entire day but were forced to leave early due to there not being a hoyer lift available in one of the accessible bathrooms. There was a changing table that lifts for getting them ready for toileting, but how do you get a 200 lb grown adult to said changing table from their wheelchair? If you can then how do you get them on a child size toilet? Plus there were not any ADA handrails to help them stay in a seated position. Your advertising says inclusive for all but you are not truly inclusive. We were in a group of about 12 who most are season pass members. Who felt horrible because they invited us thinking there would be a hoyer lift available since there is one available in the changing room in the water park. The staff were going to try to see if we could use the hoyer lift in the water park , but again there was no toilet in that changing room.

The other issue we had was there were a few rides that do not accommodate electric wheelchairs. Not every handicap person visiting Morgan’s fits the stereotypical assumption that all of them wear diapers and fit in tiny wheelchairs. Most quadriplegic wheelchairs have six wheels not four to prevent them from tipping. I get that most use to not live into adult years, but with todays modern advancements we need to realize to be truly inclusive you have to be truly inclusive or it’s false advertisement.

I almost forgot to say on a Thursday there should have been plenty of handicap spots available, but due to field trips they had one entire handicap parking lot blocked off to accommodate them instead of the worrying about the handicap people who do not have great vision having to drive from the back parking lots because again they aren’t the reason the park was built. Which again is not ADA compliant.

I love the idea of there being an amusement park accessible for most disabled people. JUST NOT...

Morgan's Wonderland was a disappointment, speaking as a mom of a child with intellectual disabilities. It seems to be more for those with physical disabilities and young typical children as well. There's little thought given to children with intellectual and developmental differences.

There is no signage indicating where you should line up, and there were three different lines branching in opposite directions. Found we were standing in the wring place only because we asked. There is no point in buying tickets online. The line for walk-ins moved far, far faster than the line for online tickets and memberships, which was a strangly long even though we were close enough to stand under the pavillion. This seems incredibly unfair to those who have chosen to make a bigger commitment through a membership, or taken the trouble to complete the purchase process in advance, lightening the park's operational load.

The splash park is the highlight and the part we most enjoyed. However, the largest splash pad within the park was closed. Things happen, of course, but they did a poor job making that clear to kids. This should be fenced off with temporary fencing so it is clearly not an option nor a temptation. Instead they had 3 staff members standing at the entrance simply saying its closed. That was hard for my child to understand, to put it mildly.

The playgrounds were nice - similar to but not better than city all abilities playgrounds - but the swing area is lacking in certain specialized equipment. They should replace some of the many infant bucket swings with half-buckets, which can be used by much larger children who lack some coordination or fear true swings, but who do not want the semi-reclining swivel molded seats.

The ferris wheel was closed. I would have liked to have seen more come-and-go no-line attractions in the main park as the lines for the remaining rides were long.

I appreciated the many opportunities for shade and being able to bring in our own food. I would not be willing to return until my child gains more skills of typical children, and for that reason I would not recommend it to those with similar...

not for kids with sensitivity to environmental stimulation.

My wife found this place online and had hoped for us to have opportunity to bring our little boy for a long time. We traveled from Houston to come visit. Our little boy have autism, and physical and cognitive delays. He can't go on rides at Fiesta, TX. We went yesterday. Google hours said opened at 10:00. We arrived at 10:11. The place was PACKED. There so many school trips of preschool and young elementary school kids. My wife was hesitant, but we had come from Houston just for this so I said let's see since we are here. It was a challenge just to move. The school groups would gather inside and outside the park in groups blocking access to move more than a few feet at a time. Once they moved, all the kids screamed nonstop while they were moving. With all the school groups, the lines were very long at every ride. I would estimate there were 1,000 to 2,000 kids there (based on counting over 12 buses in one parking lot and tons of cars) on the way out. One of the park employees told us if we wait about 4 hours (until it would be almost 90 degrees out) that the school groups would be gone. We only saw one older (teenager) that appeared disabled. While the park is promoted as a place for kids with disabilities that can have access to a fun place, I find it hard to imagine any kid with either a physical or mental disability being able to enjoy it due to the large volume of kids. With so many kids from school trips, it was physically difficult to navigate anywhere and with so much stimulation from screaming kids from school trips, it was just too overstimulatiing. Our little boy was crying soon and we couldn't stay a half hour there. It took several hours for him to calm down. While the idea is nice, my recommendation would be to have maybe an early time (such as 8am to 10am) where it is open just for kids with disabilities to be able to enjoy the park without all the chaos of a ton of people, so they can enjoy the park for what it is...