After months and months of captivity, the cheap makeup items where screaming to be finally freed from their yellow shirt captor. Why are the $6 products locked up and guarded so tightly? Lock and key as well as security cameras and monitors will surely keep these dangerous products away from the tired faces of the Wal-Mart shoppers. Well not these tired faces! Lead to believe that a "Push for Help" button could free these products, we were unknowingly waiting for a fabled helper. But that helper was never to be seen. Deciding to team up in order to free the cheap makeup, we were joined by a middle-aged man reluctantly waiting for his wife as well as a single damsel in makeup distress. What seemed like days waiting for help, we split up and scouted the aisles for the fictitious yellow-shirt key holder. But what about the button? We pressed the button! It has to be a decoy. The "Press for Help" button was pressed many times, by many people, yet no help was to be found. Our team of makeup crusaders were determined to track down the one and only person in the entire store who was assigned to guard us from this cheap makeup. "I'll search the next aisle" said the man. "I'll try to track someone else down" said the lady. We stayed in the aisle, hoping that someone would eventually show up. They had to show up, right? The store had closing hours after all. Would they really deny people of their makeup? Maybe the makeup is actually that dangerous and they are doing us all a favor by keeping it under lock and key. Well, after what seemed like days we were finally able to locate the mythical yellow shirt key holder. As we were quite surprised and excited that she would actually show up to free the makeup, she exclaimed "Well somebody better go." It was not the time to be kind to our fellow helpers. The yellow-shirt could not be troubled to wait for us to determine who needed the makeup case opened first. We grabbed our $6 product (actually two of them because we didn't want to ever wait again for the never-to-show yellow shirt) and threw it in our cart right next to our $20 worth of cat litter. Why was our expensive cat litter not locked up, destined to live a life behind lock and key like the makeup? I guess that's a question for another day. We took our small Wal-Mart victory and left to fight for...
Read moreWent in yesterday to get a phone for their Black Friday deal. We needed two phones and the first employee (Ramon I think was his name) was super helpful, knowledgeable, and on top of it. The employee "helping" him (I think her name was Nancy) was constantly interrupting him asking him questions, chatting, asking him to call people, etc. And it was frustrating. But that wasn't the worst of it. Ramon had to go on his lunch and so Nancy helped us activate our second phone. Not only was she easily distracted, but she kept trying to multi task by helping other customers while she was supposed to be helping us. Every time she was claiming she was on hold trying to get our phone approved (whatever that means, I'm guessing she didn't know what she was doing). When we asked her the case size for the phone, she didn't know and told us the wrong one. She helped two other customers as we waited for "approval" and I'm sure if she had just focused and finished ours we wouldn't have had to wait the TWO HOURS we stood around in store. She was ridiculous and didn't even try to do better. So disappointed with the level of service she provided. Ramon came back from lunch and helped another customer all in the time we waited for Nancy to finish whatever she was...
Read moreI’m here to tell you that the high marks for the store are planted. It is a very unwelcoming environment. Shoppers are assumed to be thieves, and the employees are not shy about making you feel that way. There are exceptions, however- just don’t be a person of color. To add insult to injury, items are rarely if ever marked correctly, so by the time you get to the register, if you’re not careful, you paid more for each item than you realize. Wanted to an off brand small bottle of acetaminophen that was labeled at $1.98. When I got to the register, it rang up almost 8 dollars . I asked the lady standing over me (literally) and she checked out the price and admitted it was wrong. The one dollar 98 price was correct, she corrected it on the register. Now, it’s happened so often, that I’ve had to take pictures of every item I take off the shelf, as proof that the price is wrong. That’s unacceptable . I’ve given up going into that store. I’ve called corporate, and yet all that still happens. They used to be worth the savings, but now just they’re just as expensive as any other store ( even when the price is correct) so the incentive is gone. Shop...
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