The Hub Boutique Studio — Attraction in Savannah

Disappointing experience for a first-time client. I signed up for The Hub’s intro package and was denied entry to a class for being just 3 minutes late. (Of note, this was only my 2nd class). Instead of making an exception for a newbie and respectfully explaining the rules, I was told I’d be charged a $15 fee (by the way it was actually $20)—even though no late policy had ever been communicated! I later learned it was a new rule going into effect THAT DAY, with an email sent only to “members,” not intro clients. How can you enforce a policy that no one knew about? And how can you enforce a policy for intro clients even though only “members” received the email? I guess even though I paid them my money I don’t count as a “member”??

Their own policy states the fee applies to no-shows or cancellations within 6 hours. I showed up for class—I just wasn’t allowed in. In fact, they physically locked the front doors so I couldn’t even come inside the building! The front desk girl poked her head out of the door and told me I’d be charged a late fee all while I was still standing on the dang sidewalk! Even though I expressed that I was unaware of this policy (it wasn’t on the waiver I signed that’s for sure!) and that I was a new client still learning the rules. So unprofessional and a terrible way to retain new clients.

This kind of poor communication and lack of accountability is a red flag, especially for new clients. I won’t be returning to such an unwelcoming environment. Bad vibes all around. Not...

I love The Hub! Spin classes are challenging but you leave feeling so rewarded. Velyana is my favorite instructor - always amazing music choices, the weights/arms song is my favorite part of her class and she’s so nice and calming while still keeping you motivated! She’s great at making sure you know that it’s okay to not push yourself too far, but that you still need to push yourself. I’m newer to Spin and have to take a couple short breathers and you never feel judged and it’s easy to hop right back in to the rhythm. I’ve only had Leigh and Bonnie (a sub) for other classes and I think it’s really cool that each instructor has an entirely different vibe/style, so you can pick and choose which class works best for your body. Looking forward to trying the other instructors!

The Hub also offers themed spin classes which are fun, especially if it’s a theme you’re super into! It gives you that extra push.

Restorative Yoga is an amazing part of my week and my body always thanks me for it.

The only other class I’ve tried is Kickboxing, which is definitely more cardio than actual kickboxing, but still fun.

Looking forward to trying Barre or something next!

The Hub is very, very small (only 3 rooms) but they make it work. Also, the wellness bar at the front is a nice touch with very tasty options. And even though they aren’t open many hours, they run on the honor system and let you grab something and Venmo them, which is great for...

I really like working out here and I hadn't worked out in a couple years when I started. I tried the 21 day intro deal and I was hooked. It was intense. They have hot yoga, hot pilates, yoga sculpt, Barre, body blasts, HIIT with weights, cycling and more. The instructors are very observant, personable and good educators. I didn't feel pressured to become a rock star in a week, but you're given variations if you want to push yourself more. When I workout here, I feel great. I've gone in with migraines before and these classes reduce the time I have one. It really helps with anxiety, fatigue and feeling low. I definitely pay attention to my breathing and posture a lot more now. When I come out of class it feels like a weight is lifted. Sometimes I go 3-4 days in a row and other weeks I just go once. It's a good place to set your own pace while still getting in a killer workout. No one is pressuring you to show up. If I have an issue with my membership I just email them and they resolve it no problem. I love how easy it is to just slip in and out of here if I'm in a bad mood or how friendly people are if I'm looking to talk. I'm definitely sticking to this one for the long haul. While I'm still doing more chunky dunkin' than skinny dippin', I can see and feel the difference in my body from three months ago and I'm happy with that. No one is going to "sell" you this gym experience, showing up is the...