Lovely Nails and Spa — Attraction in Seattle

Regrettably, I have to stop going to Lovely Nails because my appointment there this week left me feeling upset and unsafe. I had a 3 pm appointment, but the owner, Ann, called me at 2:15 and asked, "Can you come now?" I was in the middle of doing something, but I said okay. She said, "See you in 15 minutes," but there was road work on 145th Street that forced me to use a detour. I told her I wasn't sure I could get there in 15 minutes. She did say, "No rush," but she was, in effect, rushing me. The parking garage at the Array Apartments, where the shop is located, is dark and cramped, and street parking is limited. I have always struggled with the extremely narrow stalls surrounded by concrete posts. There were spaces marked "Reserved" that I could have slipped into more easily, but the signs deterred me from using them. I pulled in to the slot closest to the entrance and tried to straighten my pickup. As I backed up to straighten the angle, guess what. I hit a post in my blind spot. The lowest estimate for the body work is $3,400. My vehicle is old so I don't carry collision insurance. Here is the kicker: when I described what happened, another customer in the salon told me she had damaged her car on that EXACT SAME POST! She will no longer enter the Array Apartments garage. Ann apologized for the experience. I asked her if she would please speak to the building owners/managers about the damages suffered by NOT ONE, BUT TWO, of her customers in parking garage. Ann flat-out REFUSED to pass on my feedback. She said the building owners don't care and won't do anything about it. I have been coming to Lovely Nails for many years, and I like these ladies very much. I just do not feel good about this place anymore. I believe that Ann doesn't care enough about her customers to help them in...

Some of the people who work here are nice and some of them really know how to do nails but it’s pretty hit or miss. You have no idea who you’re going to get. I don’t know why but they have no idea how to do ombre nails at all which is super disappointing. They also don’t have any holographic nail polishes which is pretty boring. They have magnetic polishes but they refused to try different patterns with the magnet instead they just insist on the diagonal slice which just doesn’t really look that good to be honest. I think some of the women here really enjoy their job but for the most part they kind of pressure you into doing whatever style or pattern they already want to do. I have asked several times for another coat of a glitter topcoat and they will just say no that they think that’s “too much glitter” and it’s kind of annoying like I am paying for what I want there have been so many times where they have forced me to choose a color I didn’t really want or a style I didn’t really want or a service I didn’t really want it’s just really weird I don’t know why this is like a huge thing in Seattle at the end of the day I’m a paying customer...these people are nicer than most racist places that you go but at the end of the day the quality just isn’t there I don’t feel like my nails are all evenly the same shape. You’re never gonna walk away from this place loving your nails but it will be good...

This nail salon is a small hole in the wall in lake city. Found this spot when I was looking online for salons nearby. I gave them a call and made an appointment the very next day for Saturday morning. Street parking was a little tough to find but I got free parking adjacent to lake city way. I noticed on their outdoor sign that there’s a parking garage so I’ll have to locate it next time I come! I was greeted warmly and immediately seated in the chair. I got a gel manicure and gel pedicure for $80, before tip, and it took exactly an hour to complete. I was given a nice back, hand, and calf massage as well. The salon was clean and they had many gel color options. Within the hour I was there, you could tell there were many long term returning customers who value the staff and vice-versa. Definitely come here next time you’re looking to get...