I have mixed reviews about this location. The staff and instructors were welcoming and friendly. The room and bathrooms were well taken care of. They have multiple classes throughout the day, so it is easy to be flexible with your practice.
The cons:
Within my first two weeks of signing up, three classes were canceled for various reasons. (instructor has a personal emergency, the heater went out, and again another reason I can't remember). With the prices they charge, you'd think they'd have backup instructors ready to fill in. When I missed a class, I canceled on the app and was charged $10. It was ironic that they could cancel three within a week and not offer any reimbursement or discount but are quick to charge when I cancel.
Second, they say the room is equipped to handle 20+ people at a time. This is not true. I went to a night class so packed that people couldn't do their stretches without being in another's space. This was during covid as well. It was dangerous and uncomfortable for everyone. (This was discussed outside with a few others). I will mention this was a one-time thing for me; I don't know if they had a special going on or what.
There is a lack of diversity among the instructors and the sessions. Sometimes instructors would read off papers, mess up directions, or make things up on the spot. It didn't feel like there was a lot of thought put into the classes. I've been to a few classes in Renton, Federal way, Cali, and North Carolina. There are many ways to teach and engage a class, and this location fell short for me personally. It would be nice if they added more variety when it comes to music and energy overall. There was also a few times that the instructor would walk in a few minutes late.
Lastly, my NEW credit card was charged after I canceled my membership. A card that I did not provide to them. I do not know how they received my credit card information, but they ran it without my authorization. This was really uncomfortable. On the positive side, they reimbursed me and promptly handled the issue, but they would not tell me how they received my personal card information.
Things they can improve More diverse classes and instructors/instructor teaching styles. More thought put into the classes and the flow. Less expensive
Overall I enjoyed my experiences; my intent is not to bash this company or...
Ā Ā Ā Read morePoor communication from staff and shady business practices. When i asked to cancel my membership on 10/22 and purchase a class package instead, the staff member helping me said i could practice unlimited until the end of this cycle (since it had just renewed on the 18th), then my package would kick in, and it was valid for 6-months. Flash forward to Friday, 11/18, this week when I am notified of a charge of renewal of my membership. I reached out to the studio, the GM responded apologetically, however she informed me THEN that their policy requires members to reach out to her directly and give her 30 dayās notice for membership cancellations. She mentioned trying to get my money back, but I just got an email saying I can practice through December 18th and with my unlimited membership then my class pack would kick-in. Terrible handling of this situation, putting the customer...
Ā Ā Ā Read moreThis place is amazing!! Iāve been going for a couple months to the west seattle one now and itās like my home away from home. The place I can go when Iām feeling down, self conscious, or any situation. I started as a beginner going with my mom who is quite experienced and we both immediately felt like this was the one! The selection of classes are so perfect because one day I could be doing a cross body full out workout and the next I could be meditating. The facility is everything I could want, with bathrooms stocked with hair-tiesš, cotton pads and everything you could need. It also has locked lockers which I enjoy! The staff are so sweet and kind⦠they make sure you are respected and comfortable. The yoga itself seems to fit for my needs every time and the playlists are everything! I plan on staying at yoga six for as long as...
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