Due to the inspiration and excitement of a good friend recently hired to join Aaron’s I visited the Sedalia location and decided to make a new purchase as a repeat customer. In going to the store to make my first payment, I noticed delivery personnel had held back leaving the store with a scheduled delivery of a new refrigerator due to the exposure of wiring in the cord. Good job, was my thought? Unfortunately, when management did call in all they got was yelling and screaming for not being in route with the delivery and the demanding orders to take it there anyway? In less than two months time local and regional management has led through yelling and screaming at staff. This is not the commitment to excellence I have received in past and wanted to make leadership aware of...
Read moreI dealt with Aaron's with no problems for 15 years and never have they just took money off my card without my permission. Be careful dealing with this company and do not pay over the phone or they will store your card without your permission. This is the second time they have done this but the first time they did it I snapped on the Manager and told him I was going to report them and he refunded my money and told me he wasn't going to do it again. I went out of town this weekend because of an unexpected death in my family. I get back home and they have my account in negative and overdraft fees. I will have a lawyer and the BBB look into them. Go to rent a center do not trust...
Read moreMe and my friend just paid for a washer and dryer on Friday the manager said are washer and dryer would be delivered on Tuesday between 3 and 7pm. 3pm comes around no washer &dryer we call Aaron and the rep said are washer &dryer would be here around 4 and we were the first. 5 to 6pm almost 7 clock we call back with another complain on how much longer it would be. The rep kept giving us excuse after excuse saying are washer & dryer won't be here till now 7 almost 8:40 . I believe this is just ridiculous to get a order sent to your home almost pass 8 at night. I would NEVER EVER RECOMMEND this crappy company to anyone. Horrible delivery service &...
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