The Gold Rush Store #1 Gold Jewelry buyer in Nashville Tn — Attraction in Smyrna

I started off by calling four or five different local companies to get a quote for junk silver coins. I only filtered map results for 4.5 ratings or above and ignored any with low rating volume. These guys location was the first I called because it was the easiest drive for my home. Right off the bat, Katrina was very personable and informative and gave me a quote that was above estimated dealer offer range for the spot price based on my research. Before I hung up, she made sure that if I got a better offer from somewhere else to call her back and see what they could work out. I continued to call my list of other companies, of which one was over $500 less than their quote, but I did find another company that had a different way of calculating, that equated to an offer of above $500 more than their original offer, but this felt like a possible bait and switch, as they immediately pushed to schedule an appointment and did not provide anywhere near as much information. The other 3 companies I called all needed appointments and had varying offers mostly slightly below TGST. So I called Katrina back, a few times, all of which she answered the call promptly. Other places had to transfer me or took a long time to figure out how to calculate the quote. She offered to meet the better deal I was offered. HOWEVER, something I had forgotten to consider, was a slight 2-3% reduction in weight due to coins being circulated old silver quarters, so the weight was lower than expected. They worked with me to get closer to my expectations and made a great offer, signed, and paid within 15 mins. After I got home I noticed that I had overlooked and miscommunicated the date and needed a new check, which they gladly accommodated same day. Couldn’t be happier with these guys and will definitely use them in the future for any similar needs and for jewelry purchases potentially… Super helpful, very informative, best payouts in town and better than most online! No appointments needed, quick and responsive! Most comfortable and trustworthy experience in this type of...

Called them ahead of time to ask them questions about some jewelry I’ve had . They told me they were interested and looking for those things . I drove over an hour to sell said items for them to off the bat tell me that they aren’t looking for those items . On top of it all gave me a scam of a price to sell Several thousand in jewelry. Do not waste your time here it is an absolute joke unless you have straight gold bars … 10/10 would never recommend . Do not waste your time here there is so many other places out and around that would give you a better deal all together . Overall the experience was terrible I had several jewelers prior to this offer way more and they tried to scam me and tell me that one of the pieces I had where fake infact it wasn’t . I had several other jewelers appraise and offer me more than 5 dollars for something that they consider “fake “ . Please save yourself and go anywhere else ! Do not consider even driving 15 minutes to go to this place . Absolutely a joke . I hope this helps someone ! I didn’t have time to waste and they wasted it with false advertising including a phone call just to lie and get me in there to serve me a horrific price . Funny the name of this company for them to be such scammers…

Response to the owner:

I suggest you look up Tennessee law on defamation. The threat to sue a customer over an experience they had in your store is wild and shows how you run your business. I have my logs of the calls I made to you as well as documentation of my visit. Happy to speak with your lawyers anytime. I will not be removing my review. If you don’t want your business open to be reviewed by the public we suggest not advertising on a public domain as any lawyer would advise you. Nice threat. I’m sure customers will love...

⭐⭐⭐⭐⭐ Fantastic experience at The Gold Rush Store! Tom and his daughter Katrina are true professionals who make selling gold a pleasant and personal experience. I initially spoke with Tom on Sunday - he was incredibly friendly and helpful over the phone. When I visited the store on Wednesday, both Tom and Katrina made me feel welcome and at ease. Katrina's expertise in vintage gold coins was impressive, and she took the time to trade information about the piece I presented. She also lit up the room with a beautiful energy respectfully. She offered a fair price for my coin, and there was no pressure during the negotiation process. What made the experience even more enjoyable was the casual conversation about music and the industry - it's clear they value building relationships with their customers beyond just business. The store has a welcoming atmosphere, and it's obvious that this family-run business takes pride in their work. If you're looking to sell gold, silver, jewelry, or coins in the Nashville area, this is definitely the place to go. I'll certainly be returning with...