Elder's Ace Hardware-Spring City — Attraction in Spring City

I called the other day about Propane prices and the guy promptly said they have it at $3.49 a gallon and to come on by and get our 3 , 30-pound tanks filled. We did today and a guy came out and filled our tanks. 1 tank had 1/3 in it the other 2 were at around 1/4 tank. He made note of it. We told him it was our only source for heat in our RV and we usually don't run the tanks empty because of timing, not running out at 3am and he said makes sense. Here's the thing we paid for 3 tanks by the tank instead of the gallon. That's just plain wrong thus we paid $80.00 instead of what would have been close to $62.00 by the gallon as quoted. Dear ACE you pay by the gallon when the tank truck fills your tank. I know this because of being on the other end of the business. This practice really hurts people and today's economy we count on a said quote to save money for other things like food. We been an ACE customer for more years than we can remember but now this leaves us with a distrust as a customer and local member of the community. By the way the guy was nice and courteous but the female cashier...

I stopped in at Elder's after relocating my camper from Michigan to here in Spring City. Just previous, I had made a purchase of some RV supplies from an Ace Hardware over in Jasper, TN that I ended up not needing, and I wasn't looking forward to the several hour round trip back over there in order to get a refund. As soon as I entered the store, I was greeted by a girl by the register, and I noticed lots of help available. After explaining my situation, they took care of it without a question, and soon, I was out the door with a few things I needed and some credit back on my card!! Wow! They alleviated every concern!!

I was very pleased with the entire operation once I had a chance to check it out. Lots of stuff and very well organized. Kudos to the mgmt!! I'm so glad to have a good hardware store so close by to my...

Buyers beware this is one of many stores that I walked into where they are labeling items for sale but when you get to the register they will charge you full price. Stores all over are overcharging customers for items that appear to be one price under the label but when you get to check out because your face is in your phones or in the sky and not paying attention to your receipts you are clearly being robbed.. I had to return five items to this store that purposely mislabeled items up on checkout and once I walked out the door I had to return to the store to get a full refund for items that I was overcharged for. The deepest part about all of this is upon asking for my money and return the cashier was not surprised. As if it happens...