Salemi Appliance — Attraction in Springfield

I chose this store over a big box store because I prefer to support local businesses. Unfortunately they were Very responsive until I paid for the appliances then they went silent and have not responded to my issues. I was guaranteed delivery of a kitchenaid dishwasher and range before end of October and did not receive either until December. The dishwasher broke within 6 months and and it has been very difficult to get it serviced by a kitchenaid service provider. In addition, the range was not converted to propane as I had ordered and it was expensive to pay for a plumber to do this once delivered. One burner still does not work. DO...

In a difficult world this appliance store stands out: They go above and beyond !! Not a run around like a big box store. Real people who care. I called Vincent the owner of the store when our gas grill seemed to have been assembled with problems and not only was he concerned but he came out to our home and at 72 years old got down on the floor dissembled and reassembled it correctly cutting through all the manufacturer logistically difficulties like a pro. He spotted the problem right off the bat and did not quit until he got it right. Sure appreciate a good man and a great store Thank you very much Dr.Dominick Roto (...

Excellent local family owned business Appliances of every kind and brand Sales and service Friendly knowledgeable place to shop for home appliances No pressure informative staff Never try to push add ons like useless extended warranty. Service department explains workings of appliances and parts you may need so if u are a handy D I Y er it saves you money and they are happy to do it with a smile Prices are always competitive if not better than the big box stores Shop and compare they will match or beat the competition if the price isn't already better. You are supporting local family and keeping...