Pizza Royal — Restaurant in Springfield

This is my regular pizza/sub/fast dinner delivery place. I'll admit some weeks we order a last 3 times. The delivery guy must consider us the best delivery customers! kidding...maybe though. I typically get pizza, subs, fried chicken nugs/fries, and the spaghetti and meatballs dinner and I usually ask for extra sauce because the marinara sauce is so good. I'm usually picky about sauce and meatballs even more but I found that the pasta sauce was very tasty as well as the meatballs,,it comes with salad and the portion is big. It it comes piping hot and stays hot even if I dont open it right away because of the aluminum tin and tight cover. The pizza is equally delicious as well as the huge sixteen inch grinders. They have online ordering and average speed delivery..friendly drivers always.

My small gripes would be that sometimes they fries need to be cooked more, I have gotten some not cooked through and the flavor is much better cooked a lil more versus light and soft and a large fry is 5 dollars and some change but the container is usually half full and for simple plain french fries for 5 bucks and a big order, I think they could fill the fries up. The second gripe is that when ordering a pizza online, they do not have the option to add tomato to a pizza as a topping. It's one of my faves and I just don't get it lately. I know I can call and order it if I want but I simply hate it..I like to order and pay online and not have to fight to hear and sometimes understand someone taking order on phone..when online it is in black and white something is not missed when they write order down.

Besides that like I said this is my regular spot, I don't have to ask where we getting pizza or subs, it's where we go. IF we are in Holyoke, I go to Holyoke Pizza, they have similar...

First off I had ordered a medium extra cheese pizza half pepperoni and it was supposed to be a 40 minute delivery but ended up being over an hour. furthermore when the pizza got to me it was very very cold and upon opening the box I realized there was no extra cheese on the pizza. So I called the store and explained my dissatisfaction with the delivery and the owner was very hostile, very rude and ignorant. telling me he’ll give me a $1.00 store credit for the next time I order, when I asked him instead to just come pick up the pizza that was untouched and bring me an extra cheese pizza half pepperoni as I had ordere/paid for, he continued to be belligerent and hostile and say no all you get is a $1.00 credit. I am extremely disappointed very very extremely disappointed with this customer service. I did not get what I had paid for.. I most definitely will never ever be ordering from this pizzeria ever again. I have half a mind to go take that cold under cheesed pizza and toss it in the owners face!, However, I was raised better than that: so I’ll simply take my business elsewhere and proceed with this...

I’ve found my new go-to spot for pizza, lasagna, and salad cravings! With my hectic work schedule, I’m often relying on delivery—and this place has impressed me twice now. The delivery service is fast and friendly, and both times the driver went the extra mile by bringing the food right to me on the lawn.

The meat lovers pizza with anchovies was absolutely delicious. I also tried their salad and lasagna, and both were flavorful and satisfying. Honestly, I even treated the lasagna like dessert—it was that good.

I’ll definitely be ordering again. Thank you,...