The Jewelry Exchange in Sudbury — Attraction in Sudbury

Our experience at The Jewelry Exchange in Sudbury, MA was exceptional. In May 2016 ,my girlfriend and I went to just look at engagement rings and get an idea of how much the particular design that we wanted was going to be. We were greeted by several employees and ended up working with Patti Parker. Patti was wonderful in helping us see what the ring design we had in mind was really going to look like. She showed us settings and several diamonds to choose from. She explained everything to us very clearly, and we learned a lot about diamonds. She encouraged us to choose what we felt most comfortable with in price and quality. We decided on a custom designed engagement ring that was perfect for us. It took The Jewelry Exchange two months to get the perfect diamonds for our ring. We waited patiently and appreciated their diligence in finding exactly what we wanted. Patti kept us informed throughout the process and we always knew what the status was. Last week we picked up the ring and we absolutely love the ring. It was well worth the wait to get what we wanted. Since my girl had never owned a ring as gorgeous as this one, we decided to get it appraised to get it insured. The appraised value is more than twice what we paid! This shopping experience was well above our expectations. We will definitely shop here again and we will also tell everyone we know how great The Jewelry...

From the moment I stepped into the diamond emporium, I knew I was in for a treat. Audrey, with her warm smile and genuine enthusiasm, guided me through a treasure trove of dazzling rings. Her knowledge and passion for diamonds shone through, making the entire experience not just informative, but truly enjoyable.

What truly set this experience apart was the exceptional pricing. Despite the exquisite quality of the rings, the prices were surprisingly reasonable, exceeding my expectations and allowing me to find the perfect ring without breaking the bank. Audrey's transparency and willingness to work within my budget made the entire process stress-free and rewarding.

Beyond the sparkle of the diamonds and the allure of the prices, it was the people who made this experience unforgettable. Audrey's professionalism, coupled with her kindness and patience , made me feel like more than just a customer; I felt like a valued guest on a journey to find the symbol of my love.

In the end, I walked away with more than just a diamond ring; I left with cherished memories of an exceptional experience. If you're searching for the perfect diamond ring, look no further than Audrey and her team. Their expertise, fair pricing, and genuine warmth ensure that your journey to find the perfect ring will be nothing...

I recently purchased a very high end engagement ring for my fiance. Spending so much money, I wanted to do a lot of research. I spoke with vendors in the "Diamond District" of New York, I went to 6 different jewelry stores locally and looked into buying the diamond online and setting it separately.

In the end I landed on The Jewelry Exchange for one reason, price. After a bit of negotiation I was able to get a diamond just slightly cheaper than if I'd purchased the stone online (hard to do) and was able to have it set. Even though I could have paid cash they offered 0% financing weeks after we landed on a price, so I knew that cost wasn't baked in. Long story short, the deal was awesome and I'm very confident about what I paid.

Why 4 stars? The customer service isn't great. If you are looking for an "experience" while shopping for a diamond and having store that your fiance can be proud to go back to if need be, The Jewelry Exchange isn't your place. Some of the other stores I went to had viewing rooms and complimentary water and juice. They were very clean and nicely decorated and displayed. I think the reason my diamond was cheap was because they don't care about any of that. A lot of woman do care though, so take it into consideration. Overall, great experience and I'd...