SFC is a shady company - Beware Vendors
SFC stole over $1200 in booth fees from my small family business. I have been a vendor with SFC about 12 years. I have always praised them on how well they treat their vendors and run their markets. However, within the last year or so they have made changes to their policies requiring vendors to pay a full month of booth fees up front even if they aren’t in attendance. As well as these monthly fees must be auto drafted no longer cash paid or manual CC payment. For example, if you want to start selling with SFC mid month you will still be paying for the first two weeks you weren’t there. Or if you worked the first weekend but were unable to come the rest of the month, you would not receive a refund for those 3-4 weeks. I was not in attendance for many months in a row and was told my account was on pause for payments. Once I discovered I was being charged, I was told by Maya Adra and Marie Miller via email that I would receive a full refund. I checked back weekly for my refund which drug out over a month at which time I was contacted by Amy Gallo who decided I was no longer getting a refund because of ‘new policy’. She offered me less than half of what they stole. I demanded the full amount and she ignored my contact attempts from there one it.
I was not in attendance any of the months I was charged. My account was not paused for payment as it should have been. I was told I would receive a full refund. Then denied my refund after being drug along for over a month.
This is total and complete and theft!! I will NEVER recommend SFC to any of my vendor friends. They are no longer community focused or supportive to their vendors. They have gone full ‘big business’ and only care about...
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