Smoke Casa & hookah cups to go — Attraction in Tampa

HORRIBLE EXPERIENCE!!!! I HAVE NEVER BEEN SPOKEN TO LIKE THAT IN MY LIFE!!!! ESPECIALLY WHEN YOU SELLING PRODUCTS THAT DNT WORK PROPERLY, AND THEN THEY REFUSE TO ACTUALLY HELP YOU!!!! BUYER BEWARE!!!!!

RESPONSE TO SMOKE CASA: I DID NOT DEMAND ANYTHING, BESIDES YOU TO KEEP YOUR WORD!!!!! I HAD ALREADY CALLED THE DAY BEFORE AND SPOKE TO YOU! AND AS A BLACK FEMALE YOU TRYING TO CALL ME OUT ON MY ATTITUDE AFTER BEING LIED TO, THEN PROCEEDING TO SAY I WAS ENTITLED AND RUDE IS UNCALLED FOR, UNTRUE, AND ANYONE BEING LIED TO WOULD OF BEEN UPSET AS WELL!!! PLEASE UNDERSTAND THIS!!! AND I AM NOT THE ONLY ONE WITH COMPLAINTS FROM YOUR BUSINESS. AND IF U TAKE THE TIME TO SIMPLY GOOGLE THIS ISSUE WITH THE VAPE I BOUGHT FROM YOUR STORE YOU WOULD CLEARLY SEE IT DOES HAPPEN, AS WELL AS READ THE OTHER REVIEW ABOUT A VAPE NOT WORKING FROM YOUR LOCATION THEN YOU WOULD SEE THE ISSUE!!!!! AND FYI IF U DID NOT LIE OVER THE PHONE TO ME ABOUT RETURNING THE PRODUCT AND U WERE NOT RUDE TO THE INDIVIDUAL THAT I SENT TO YOUR STORE TO RETURN IT, MAYBE I WOULD OF BEEN IN A BETTER MOOD. YOU SIMPLY CAN NOT CHANGE WHAT YOU SAY OVER THE PHONE TO CUSTOMERS AND THEN CHANGE THE STORY ONCE THEY SHOW UP. YES I HAD THE VAPE FOR 3 DAYS. HOWEVER IT WAS NOT USED ALL THREE DAYS, AND WAS FULLY CHARGED WITH OVER 60% JUICE STILL IN IT AFTER USING IT, AND ALL OF A SUDDEN WOULD NOT WORK. HOW WOULD YOU FEEL IF YOU BOUGHT AN ITEM, IT STOPPED WORKING, WITH NO FAULT OF YOUR OWN, THEN WHEN YOU TRY TO EXCHANGE IT YOU HAVE TO WAIT 2 DAYS AND COME BACK, WITH NO GUARANTEE THAT THE ISSUE WILL BE FIXED THEN EITHER. I BELIEVE IN KARMA, SO IT WILL COME BACK TO YOU. SO IMMA LET THAT BE THAT. BUT BOTTOM LINE I CAN, AND DEFINITELY WILL TAKE MY BUSINESS ELSE WHERE. WHERE I KNOW I WILL NOT BE RIPPED OFF IF THE PRODUCT IS DEFECTIVE. HAVE THE DAY THAT YOU...

I loveeeeeee this place. I go basically everyday since their prices are amazing. I always love a bargain, so I stay getting the 2 for 14 or 2 for 10 pre rolls. And yes, the quality is good you will feel something hahah. I usually see Mike when I go in and he is always a nice, I don’t know how people are saying the guys here are rude. Every time I entered he was laughing with another customer so anyone hating must’ve been a bad guest. Anyone looking for cheap good prerolls or other stuff, this place is amazing! I only smoke so don’t buy anything else, but I’ve seen plenty have and come back so!!!! Lock in yall and get...

Horrible experience. Didn’t even get to grab a drink that I planned to, and as soon as I stepped in. The old man attacking me verbally because I had my Service Dog with me. Claims he only allows service dogs for blind people. Yet he clearly has a sticker outside that says Service Animals Welcome! He don’t understand he’s violating ADA laws. Service dogs are not just for the blind. He will be reported by ADA. And my dog is a legit piece of medical equipment protected under state laws!! No longer going...