GameStop — Attraction in Temecula

Stay with me here. I happened to find a copy of NCAA 14 for Xbox 360 in this store selling for $69. When I walked up to the counter, the guy scanned the case and told me they didn’t have it in stock. Weird. I left without causing much of a fuss but it bothered me so much I decided to come back 2 days later just in case it magically appeared. 2 days later I walk in…and boom. It’s back on the shelf. I walked up again to see if they had the game. Same guy who helped me before. But this time he actually checked the drawer behind him. Again, not in stock. I asked since they don’t have the game what do they do with the case? And I don’t even remember what the guy said cuz it didn’t make sense in my head. Fast forward 2 days AFTER that. It’s freakin’ back on the shelf again! Different guy this time and again they don’t have it in stock. If I understood him correctly he said it’s out there in hopes that someone trades that game in…and I’m hoping I totally misunderstood him cuz that makes zero sense to me either. If anything it’s false advertising. It’s not shelved under a “looking for these games” shelf. It’s with other pre-owned Xbox 360 games. I’m not giving this place a 1 star because the employees were nice and I’m giving them the benefit of the doubt. It’s just extremely weird to me that you would keep putting that game back on the shelf without...

I've been coming here for years....what started off good has now been to many mistakes in a row....for the last 3 times I've gone in there they have been under staffed and on a TUESDAY WHEN NEW GAMES COME OUT at 3 in the afternoon when schools out there's a line out the door and one employee....but what recently happen was I pre ordered a game and they called me to say that they are having a release monday night.....so I show up thinking my game is there but they go to the back and come out empty handed....the clerk Nikki then tells me that there was a order mistake and nobody got the Xbox one bundle...and they won't be in until Friday....I thought it was weird that A=why didn't you call me to say it wasn't there when clearly you called me 4 hours earlier to say it was...and no B= why did you have to go to the back to figure that out would you have know prior....so I left with a full refund and decided to call the other gamestop...and to my surprised they ended up getting there bundles in So she Lied to me....Probably sold mine to someone else and tried to make...

IDK what the negative reviewers are talking about. We have 3 consoles in our house so I go in to the store here and there (especially now that our 2 younger boys have started gaming) Every time I have ever been the staff has been nothing but helpful and inviting. They always go out of their way to help find the best possible deals, used discs in the best condition, controllers with built in adapters when they could so easily just let me buy whatever I grabbed off the shelves and be on my way. They have tracked down equipment I needed to return under warranty that their store didn't have in stock and put holds at other stores. All the employees are like this. Maybe they have new management since some of the reviews were written?? But the 2 years we have lived here and shopped there all our experiences have been awesome!! Thanks go out to Scott...