Worst customer service ever. I drove 40 minutes to this appt and also took off that morning for work. When I get there, the girl at desk, I think her name is Meesha or something like that, said that the lady who was supposed to see me had had a wreck. (I’m sorry the lady had a wreck and I hope she gets better.) that wasn’t the issue. The issue was that no one contacted me that they needed to cancel. I had no missed calls and no messages. But yet they emailed me to confirm the appt the night before. They could have emailed me that the appt was cancelled. But not only that, the girl ip front says ‘I don’t know what to tell you’. No apology, no care whatsoever. My time is also important. And also there was a girl sitting behind counter stuffing her face with food. Terribly unprofessional for the whole encounter. Obviously i...
Read moreFrom the moment I walked into the doors, I felt immediately welcomed! I was there for the vitamin iv treatment. They were my saving grace. They kept me from the hospital. The second time I went this week, was for more fluids. Laqueisha at the front desk is not only caring but she is super informative and helpful! They totally go above and beyond at this spa and the decor, cleanliness, the smells, everything is just pristine! They will make sure you are comfortable the entire time you are there. I was very impressed. John Garcia took very good care of me during my treatment. He made sure I got the proper vitamins and fluids based on my health and what I told him. I have told so many about this hidden gem since my first visit. I now have been there twice and the same treatment was given both times! Truly 5 starts...
Read moreFrom the moment you step in the door at eternal beauty you are well taken care of, these ladies know their stuff!!!! I needed a last minute facial and Misha made it happen. Misha is the most kind, helpful, attentive person on the phone and in person, she is so genuine and cares about each person she is helping. Lauryn done my hydra facial today and wow what a treat. She definitely took her time addressing all my skin needs and even done a few extras for me. Usually I deal with Elizabeth and Amanda who are both amazing and so friendly and skilled at all their services.They both really explain everything they are doing and never try to upsale for services that you do not need. Overall eternal beauty can do just about anything you need and has the most friendly, helpful, skilled, professionals to...
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