Tina's Bridal — Attraction in Totowa

I think if you're looking for bridesmaid dress and probably Mother of the Bride/Groom attire, this would be a good choice. However, their selections in bridal dresses was somewhat lacking as well as their customer service. I'm kinda new at wedding plannings, but every bridal store I called required an appointment. I made mine a few Saturdays ago and when we walked in the door, we just stood there waiting for someone to at least greet us or show us where to go. There were a few people in the tuxedo section so I'm HOPING they were just customers as they didn't say anything to us either. We decided to just keep on walking down a very narrow hallway filled with bridesmaid dresses. I still didn't see anyone (or at least notice) working there until I went into the back room where there was one seamstress. I said hello and that I had an appointment. She told me to go upstairs to look for dresses. The 2nd floor isn't well lit and I didn't find many of the dresses they claimed to carry. The seamstress followed us upstairs and gave me a pair of shoes to wear. I asked for my own shoe size and she said these were the only sample shoes they had. I just kept my own shoes on. No point in tripping on a long dress, and shoes that are too big for me. I picked out my own dresses and dressed myself which I found a little odd as well. Luckily, we were the only ones there as I came out nearly half naked since I needed assistance. The clips they used to pin the dresses were cheap and popped off anytime I moved. I don't blame the woman who was there. I don't think her actual position was to be a saleslady. It could have been the day that I went, but I imagine if I made an appointment, I would have hoped to have someone experienced to help me choose a...

I cannot express enough gratitude for Tina's Bridal and the incredible service I received. From the moment I stepped into Tina's shop, I knew I was in the right hands. As a hijabi bride, finding a seamstress willing to accommodate my needs seemed like an insurmountable task. Countless seamstresses turned me away, unable to transform my voluminous ballgown wedding dress into something suitable for my modesty. But then, I met Tina. Her kindness and warmth immediately put me at ease. She listened attentively to my concerns and assured me that she would make my dream dress a reality. Throughout the process, Tina went above and beyond to ensure every detail was perfect. She welcomed me back for multiple fittings, patiently adjusting the dress until it was exactly as I envisioned. Just when I thought Tina's kindness couldn't exceed any further, she astounded me once again. A week before my wedding, I realized I forgot to mention an area of the dress that needed alterations. Tina had already left for vacation, and I was informed she wouldn't return until after my big day. However, Tina surprised me by returning from her trip early, solely to fix my dress in time for the wedding. Tina's dedication, compassion, and exceptional skill truly make her a gem in the bridal industry. If there were a way to give more than five stars, I would do so without hesitation. Thank you, Tina, for making my wedding dress dreams come true and for your unwavering kindness throughout...

If I could give no stars I would. I can’t even remember the woman’s name because she infuriated me so much. from the moment I walked in she was rude. I told her my wedding was next year and she told me it’s too early in the rudest way possible. Every dress I looked at she gave a rude comment. Every rack I looked at she had an issue with from getting in new styles to “those are clearance so they probably won’t fit you” She wouldn’t allow me to go upstairs because there was another bride there.... she continuously mentioned that she is a bridal expert for so many years and she designs the dresses and how she just got married so she knows blah blah blah.. no one cares about your achievements. We are here to enjoy and look. Women are coming excited to look at dresses and she made it an awful experience from the moment it started. It’s surprising this place is still open with an employee like her because she can run clients away. Since David’s bridal is down the block, I looked(didn’t buy) but they were friendly, helpful, and offered to set up an appointment. Stay clear of this place if you want a happy fun experience.

My friend also got her dress there last year (she warned me how rude the lady was, didn’t think this bad) but her dress buttons popped before the ceremony even started, she...