After tons of research online (engagement rings) and trying to muster up the courage to step into an actual jewelry store, I decided to meet with a few jewelers. I wasn’t fully sold, nor blown away by any of them so I decided to schedule an appointment (online) with the professionals at Hoff.
I was called the following day by Eric who asked me a series of questions about what I was looking for, how far in the process of buying I was, and how he could best help me. We then agreed on a time to meet that fit my schedule.
Upon arrival I thought it was going to be another meeting like I had previously at the other jewelry stores - but I was so wrong. Eric took the time to gauge exactly what I was looking for in a very personable way, laid back, and non pressuring. He explained far beyond the 3 Cs rule that the Internet bombards you with (conflicting information at times nonetheless) and made me comfortable with such a big purchase.
After our initial appointment, there was no doubt that this was the jeweler I wanted to purchase my engagement ring from. The process was laid back, easy, and Hoff jewelers delivered on everything in a big way.
The ring I purchased was unique, beautiful, and the ultimate test.... SHE SAID YES! And LOVES IT!
There isn’t another option if you’re in the capital region. Like me, they will make you a lifelong customer.
Thank you guys so much...
Read moreI have had nothing but excellent experiences with Hoff Jewelers for over a decade. I've had jewelry made to order, jewelry repairs, purchased new and even liquidated old gold jewelry for cash. In addition to gorgeous designer pieces, Hoff Jewelers has an extensive inventory with new items every time I go. The single most important feature of doing business with Hoff has to be their attention to customer service. I feel like an old friend when I shop there even if I haven't shopped there for a very long time. I am super comfortable with how fair and honest they are and the great value I've received at Hoff's. I really appreciate their willingness to make my wishes come true for a very fair price as compared to other jewelry stores and feeling like I am dealing with a trusted friend. I love that store but more over the owner and all the employees know how to treat a customer whether you are buying or window shopping these folks will head you in the right direction with honesty and integrity even if they don't get the sale because they are confident in their pricing and quality such that they know you will probably circle back after you've done your homework. Make sure to check Hoff Jewelers before you make your final jewelry decisions, they are the best full service jewelers I've had the pleasure of...
Read moreI cannot recommend Hoff Jewelers enough! I first met Michele Hoff at a party and mentioned some frustrations I was having with another local jewelry store—long wait times for simple repairs, high prices, and quality concerns. Michele invited me to visit Hoff Jewelers and promised to take much better care of me, and let me tell you, she delivered and then some!
I’ve had several pieces repaired here, some while I waited! The team is efficient, professional, and incredibly skilled. Most recently, I picked up a custom-made two-strand "Diamonds by the Yard" necklace, and it is nothing short of breathtaking. The craftsmanship is flawless, and it far exceeded my expectations. Michele and her team were amazing throughout the entire process, staying in constant communication with me about timelines, pricing, and every little detail.
Michele was right when she said I wouldn’t want to take this necklace off—I haven’t! I’m already looking forward to having them create another custom piece soon. If you’re looking for exceptional service, stunning designs, and a truly personal experience, Hoff Jewelers is the...
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