First off, my nail came off after just four days (I would upload the picture if the google lets me). That was my very first appointment. For my second appointment, a pedicure, I arrived exactly 13 minutes late. On the way to the salon, I received a notification on my phone that my card had already been charged. I thought, okay, I’ll be there in a minute anyway, so I was fine with that.
When I walked in, I apologized for being a little late. She didn’t even listen to me and immediately, with an attitude, said, ‘I have no time to service you right now.’ I responded, ‘I hope you’re joking?’ Since my card had already been charged, I asked if she could at least remove the gel I had on, even if she couldn’t perform the full service. She replied that she didn’t like my attitude and felt uncomfortable serving me.
I left the salon, disputed the charge, and my nail remained unfixed. She offered to fix the broken nail in 30 minutes, which was broken due to the poor job they did during my first appointment. In conclusion, please learn customer service and improve the quality...
Read moreI just had my first Russian manicure, and I’m completely in love! I wasn’t sure what to expect, but the precision and attention to detail blew me away. Maddi was incredibly skilled – she took her time to carefully clean and prep my nails like I’ve never experienced before. The result? The cleanest cuticle work I’ve ever seen and a super polished, flawless finish.
My nails look absolutely perfect – sleek, tidy, and elegant. As an esthetician I need to keep my nails tailored, short and clean! Plus, the gel polish application is smooth and close to the cuticle, which makes it look so natural and professional. I can already tell this manicure is going to last way longer than my usual ones.
If you’re thinking about trying a Russian manicure – do it! I’m hooked, and this is officially...
Read moreI’ve had structured mani’s with Liz, Isabella, and Jennifer and they’re all exceptional. This isn’t your average nail salon; it’s got a boutique look with a very welcoming vibe. I live about an hour away and it’s well worth the drive for my hands to feel like they’re being pampered and cared for with the most beautiful manicured nails I’ve ever had. I get compliments on my nails even when it’s been over 4 weeks since I’ve gotten them done because they really hold up nicely. Best gem to have been...
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