I had a terrible experience with the customer service representative. They made an error and went ahead with a service that I explicitly did not agree to. Moreover, they refused to return my phone because I couldn't afford to pay for their mistake. Initially, I received a text message from them saying "your phone is ready," to which I replied, "ok, I'll be there in 10-15 min," assuming it was about the ready phone. However, they followed up with another message about a different service that I never agreed to.
To make matters worse, they unexpectedly charged me $65 for a service I never agreed to in the first place. I feel deceived and betrayed by this...
Read moreHidden Gem !!! This place & Danny are amazing !!! I called 5 minutes before they were closing , Danny not only waited for me to get there but than stayed late and installed a brand new screen on my iPhone 15 pro max. He had all of the parts & proper tools along with a new privacy screen protector and otter box ! Incredible,fast,professional,fair priced & honest experience. He also speaks Spanish along...
Read moreI called before to make sure the phone was available because I’m 30 minutes away, a guy answers and tells me he still has it, he sends me the wrong address and when I get to the right one he tells me he sold the phone and the price was listed different on fb than it was in the store and I asked him why , he told me to make customers come which is false advertisement! Don’t trust anything...
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