Target — Attraction in Town of Vestal

Once again in a Saturday their phone system was done completely! I started calling from 830 am until almost 2pm and finally gave up. I even called their Customer Support Number and they didn’t care! Wow! Make sure you don’t blame any of your associates get blamed for not calling in on February 17 for being sick because I can vouch for you. This happened about a year ago too for a whole day too! Not good for business! Reason I was calling is I put in an order to be delivered, as I am very sick and not wanting to get others sick. Put order in at 930am this morning. First order was to be delivered at 11am. Next thing it moved to 11-12pm. Then 12-1pm. Since I couldn’t call the store I called the 1800 number each time and was told to wait for the new time. On my 4th call at 132pm, since I didn’t get a 100pm delivery, I called back and was finally told the truth. That this store, Vestal New York, didn’t have anyone available to get my order together or deliver it. Now my new time is 3pm, supposedly. Wondering how you would feel if you wasted your whole Saturday morning and afternoon, when you have bronchitis, waiting on Target, and only to be lied to all this time? I am so furious! Why we pay extra money to do these services, for convenience and not to go out when we are sick! I can not believe a company that notes itself with great customer service would treat a customer over 40+ years in such a horrid way! I am...

My son purchased an HP laptop for $1,295.99 through Target, and the item was delivered to the store on March 20th. He picked it up on March 23rd. Unfortunately, he needed to return the item. during those days, he had to go to the ER and was later hospitalized. When we realized the laptop still needed to be returned, we went to the Target store on April 19th, but they said the return window had closed on April 18th.

I checked Target’s website, which states that most items have a 90-day return window. However, since this was a Target Plus item, the store directed me to call Target Guest Services at 1-800-591-3869. When I called, they told me I needed to contact HP directly. I then called HP customer service, but they said they couldn’t help because the item was purchased through Target.

I contacted Target again, and this time they gave me another number for a Target specialist (1-612-307-8330), but that number didn’t work. I called Guest Services again at 1-800-591-3869, but they still couldn't help me.

In summary: I strongly advise against buying Target Plus items. The return process is extremely frustrating, with both Target and third-party sellers refusing to take responsibility. Also, the way Target advertises a 90-day return policy for “most items” is misleading and confusing...

I used the Target online shopping with drive-up order pick-up. The entire process was easy from start to finish. I ordered both perishable items as well as non-perishable items the evening before I wanted to pick them up. I was notified by email the next morning that my items were ready and how to proceed. I had an appointment but after the appointment I followed the instructions in the email from my smart phone and let them know I was leaving to come to the store. When I arrived I indicated which drive-up spot I was in, as instructed. I was given a code. Within 2 minutes an associate was at my car with my items and I was simply asked to give the code. The perishable items were cold as they should be. The associate, Alexis, was very personable. As I have difficulty walking, this was a very convenient way for me to shop. I am very satisfied with my experience...